Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Work availability
Generic
TETIANA  Bocharnikova

TETIANA Bocharnikova

Letterkenny ,Ireland

Summary

Attentive Massage Therapist equipped to provide focused therapeutic massage. Promotes salon and spa services and recommends individualized treatments to foster guest satisfaction. Well-trained in diverse techniques and services. Upbeat massage professional with superior history of glowing guest feedback. Explains treatments and services to foster comfortable and memorable guest experiences. Strong commitment to quality and customer service. Motivated individual brings recent certification in massage therapy. Possesses excellent command of diverse massage techniques and services. Supports guest comfort and relaxation with intentional communication and firm adherence to established processes. Hardworking physiotherapy team member diligent about documenting work. Goes above and beyond basic requirements to help patients feel welcome, confident and ready to tackle personal challenges. Knowledgeable [Job Title] with [Number] years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments. Confident [Job Title] with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Massage therapist

Wellness SPA “Fartuna”
Оdessa, Украина
05.2018 - 11.2024
  • Monitored inventory of spa supplies, promptly reordering low-stock items to maintain smooth delivery of services.
  • Created memorable client experiences by delivering a warm welcome, exceptional treatment process and outstanding post-treatment care.
  • Supported [Job title] in providing customers with an all-round, first-class spa experience.
  • Researched market trends and offered hot stone massages, reiki and Swedish massage to complement services.
  • Consistently exceeded customer expectations by providing individualised ideas for wellness maintenance.
  • Created safe, clean environment by sanitising work areas, changing treatment room sheets and sterilising instruments before each use.
  • Maintained exceptional client care standards through considerate communication and attention to detail throughout treatments.
  • Manipulated soft muscles and tissue for relaxation, sports therapy and the relief of [Type] conditions.
  • Grew massage revenue by customising sessions to suit individual client needs.
  • Managed exceptional levels of cleanliness and hygiene throughout treatment areas.
  • Maintained accurate treatment records, monitoring client progress and adjusting treatment methods to achieve desired result.
  • Delivered top-rated treatments to various clients to achieve customer satisfaction.
  • Promoted and upsold spa and body care products to clients to enhance massage experience.
  • Maintained a booked-to-capacity schedule by maximising treatment opportunities.
  • Managed social media campaigns to increase new booking enquiries whilst growing followers.
  • Interviewed client to gather information regarding history, past injuries and ailments.
  • Referred clients to specialists to address major concerns and issues.
  • Helped clients with specific conditions to successful rehabilitation using special massage techniques.
  • Identified massaged preferences and determined pressure points needed for clients.
  • Registered and updated client information on database to maintain accuracy.

Masseuse

massage salon “Nezabydka”
Odessa, Ukraine
10.2018 - 11.2020
  • Warmly greeted clients within [Number]-second timeframe, ushering to appropriate treatment room.
  • Communicated with clients throughout treatments to guarantee comfortable massage pressure and [Type].
  • Thoroughly cleaned and disinfected treatment areas including massage beds and [Tool].
  • Swiftly managed client bookings and processed payments within [System] to minimise delays.
  • Ensured customer satisfaction by providing compassionate, attentive massage therapy options and [Action].
  • Managed exceptional levels of cleanliness and hygiene throughout treatment areas.

Education

Сертификаты

International massage school
Kiev, Ukraine
02.2021

NVQ Level 1 - healing-curative massage

massage school Kirplya Larysa
Odessa, Ukraine
09.2018

Skills

  • Lymphatic Drainage
  • Holistic therapies
  • Aromatherapy
  • Therapeutic massage techniques
  • Deep tissue massage
  • Attention to detail
  • Face and body therapies
  • Stress relief techniques
  • Hot stone massage
  • Cross-selling strategies
  • Excellent customer care
  • Custom therapy plans
  • Diagnostics and prognostics
  • Equipment demonstrations
  • Person-centred care
  • Evidence-based patient care
  • Functional assessments
  • Instrument sterilisation
  • Home exercise programmes
  • Electrical stimulation

Languages

English
Elementary
A2
English
Elementary
A2

Certification

  • CMT - Certified Massage Therapist
  • LMT - Licensed Massage Therapist

Timeline

Masseuse

massage salon “Nezabydka”
10.2018 - 11.2020

Massage therapist

Wellness SPA “Fartuna”
05.2018 - 11.2024

Сертификаты

International massage school

NVQ Level 1 - healing-curative massage

massage school Kirplya Larysa

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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TETIANA Bocharnikova