Summary
Overview
Work history
Education
Skills
Custom
Languages
Timeline
Generic

Tenille Kuhn Dorneles

Clondalkin,Ireland

Summary

Friendly and professional with experience in customer service and administrative support. Capable of creating welcoming environment and managing front desk operations seamlessly. Skilled in resolving queries and coordinating schedules to enhance overall efficiency.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work history

Front Desk/ Receptionist assistant

John Burke Motors
Dublin, Leinster
2024.04 - Current
  • Maintained tidy and organised front desk, creating inviting atmosphere for guests.
  • Coordinated appointments, improving time management across the team.
  • Managed all incoming phone calls for efficient communication.
  • Welcomed visitors with warm and professional manner.
  • Improved team effectiveness by maintaining up-to-date records and files.
  • Monitored office supplies inventory, promptly reordering low stock items to prevent workflow disruptions.

Receptionist

Holden Motor Company
Dublin, Dublin
2020.03 - 2022.02
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Handled appointment scheduling to ensure smooth daily operations.

Career break

Family relocation
Dubliln, Ireland
2018.03 - 2020.03

2 years planned career break to take care of my young family. Relocation from Brazil to Ireland

School secretary

Governo do Estado do Rio Grande do Sul
Montenegro, Rio Grande do Sul - Brazil
2013.01 - 2017.12
  • Managed school office operations, ensuring smooth running of daily activities.
  • Prepared reports on student attendance as required by local education authorities.
  • Handled complaints from parents or students resolving issues professionally.
  • Assisted headteacher with administrative tasks, providing necessary support for effective leadership.
  • Welcomed visitors at reception area creating a friendly atmosphere.

Education

Diploma of Higher Education - Administration

UNISINOS
Brazil
2008.01 - 2012.12

Skills

  • Inventory control basics
  • Documentation management
  • Reception area maintenance
  • Multilingual communication
  • Initiative taking
  • Organisational awareness
  • Microsoft Office Suite

Custom

  • Advanced Microsoft Office user.
  • Advanced English skills (Exchange Student Program – English Language - 01/17 - 12/19)

Languages

English
Advanced
Portuguese
Fluent

Timeline

Front Desk/ Receptionist assistant

John Burke Motors
2024.04 - Current

Receptionist

Holden Motor Company
2020.03 - 2022.02

Career break

Family relocation
2018.03 - 2020.03

School secretary

Governo do Estado do Rio Grande do Sul
2013.01 - 2017.12

Diploma of Higher Education - Administration

UNISINOS
2008.01 - 2012.12
Tenille Kuhn Dorneles