Tendai James
Dublin,Malahide
Summary
Detail-oriented and organized professional with experience in project management, system integration, and team coordination. Skilled in communication, problem-solving, and administrative support. Proficient in CRM tools, inventory management, and Microsoft Office, particularly Excel. Adept at working under pressure and delivering quality results on time. Currently seeking a role in administration or warehouse support in Ireland, with full availability to work and no restrictions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Project Manager
Cloud23
12.2023 - Current
- Managed end-to-end project lifecycle for multiple initiatives, including system integration and development.
- Coordinated with various stakeholders, business analysts, and developers to ensure successful project outcomes.
- Provided support during UAT phases, troubleshooting issues, and ensuring smooth business handover.
- Prepared documentation and tracked progress in line with project deadlines.
- Assisted with ad hoc administrative tasks related to project work
- Led quick-response team formed from experienced staff and quickly confront and resolve complaints and issues.
- Successfully completed three projects in one year under budget and within timelines
Senior Admistrator
Toyota Auto Centre
01.2020 - 12.2022
- Supported the team with administrative tasks such as documentation, reports, and user training feedback.
- Assisted with inventory control and system updates, ensuring accuracy and timely completion of tasks.
- Used CRM tools to manage internal communications and client engagements.
- Organized daily workflows and tasks for the team, facilitating smooth operations.
- Managed approximately 20 incoming calls, emails and quotations per day from customers.
Education
Bachelor of Science - Business Management
Midlands State University
Zimbabwe05-2021
Skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Experienced in CRM tools and inventory management systems
- Ability to work efficiently in fast-paced environments
- Strong problem-solving and multitasking skills
Certification
Certified Project Management Professional(PMP)
Certified Class 1 Auto electrician
Certified Technical Service advisor
Certified Salesforce Administrator
Timeline
Junior Project Manager
Cloud23
12.2023 - Current
Senior Admistrator
Toyota Auto Centre
01.2020 - 12.2022
Bachelor of Science - Business Management
Midlands State University
Similar Profiles
Aoife McQuaidAoife McQuaid
Junior Interior Designer at Optimise DesignJunior Interior Designer at Optimise Design
Rainy McQuaidRainy McQuaid
Clinic manager at Dr Andre NelClinic manager at Dr Andre Nel
Adem TAIBIAdem TAIBI
Customer Success Onboarding at DocuSignCustomer Success Onboarding at DocuSign