Temitope Ogunlusi
Ennistimon,CE
Summary
Dynamic and reliable professional with a strong background in healthcare and customer service, notably at Leadwayhealthcare. Proven ability to enhance patient satisfaction through compassionate care and exceptional communication. A team player with a keen attention to detail, adept at fostering positive relationships and maintaining a clean, organized environment.
Overview
7
7
years of professional experience
Work History
Volunteer
Ageaction Group
Co Clare
03.2026 - Current
- Adapted communication strategies to meet diverse needs of senior participants.
- Supported Older residents to get familiar with smartphones and other technologies
Health Care Assistant
Leadwayhealthcare
Lagos
09.2024 - 10.2025
- Maintained cleanliness and organization of workstations to comply with safety standards.
- Developed positive relationships with customers through exceptional service and communication skills.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Resolved customer complaints promptly to maintain a positive store environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Provided emotional support to patients and families during challenging situations, fostering trust and compassion.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
- Supported healthcare teams in emergency situations, demonstrating agility and readiness to respond to patient needs.
Admin/Personal Assistant
Abeokutalocal Council
Ogun State Nigeria
03.2022 - 09.2024
- Supported event planning efforts, contributing to successful community engagement initiatives
- Streamlined office procedures, improving workflow efficiency across departments
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Associate
Leadway Summits
Lagos
12.2020 - 03.2022
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
NYSC Teaching Assistant
NYSC
Ibadan Nigeria
10.2019 - 11.2020
- Conducted small group sessions to reinforce learning objectives and improve student engagement.
- Monitored student progress, adjusting support strategies to meet diverse learning needs.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
Education
Bachelor of Science - Business Administration
Kwara State University
Kwara, Nigeria 08.2019
Skills
Friendly and outgoing
Attention to detail
Team player
Cash handling
Cleanliness
Exceptional customer service
Adaptive and flexible
Reliable and dependable
Languages
English
Advanced (C1)
Timeline
Volunteer
Ageaction Group
03.2026 - Current
Health Care Assistant
Leadwayhealthcare
09.2024 - 10.2025
Admin/Personal Assistant
Abeokutalocal Council
03.2022 - 09.2024
Sales Associate
Leadway Summits
12.2020 - 03.2022
NYSC Teaching Assistant
NYSC
10.2019 - 11.2020
Bachelor of Science - Business Administration
Kwara State University