Dynamic and strategic professional with a robust skill set in risk management, safety ownership, and empathy. Demonstrates resilience and self-awareness while delivering constructive feedback to develop team members. Excels in communication, setting goals, delegation, and managing others to drive organisational success. Proficient in planning, prioritisation, and tactical thinking to translate strategy into actionable plans. Committed to continuous improvement through data gathering and technical leadership. Career goal: To leverage expertise in decision making and problem solving to enhance operational efficiency within Amazon.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Area manager
Amazon
Milton Keynes, United Kingdom
2024.04 - Current
Drove transformational operational excellence by reducing Pick Shorts DPMO by 31.3 (2,172 → 1,492 weekly average) and achieving a 40-point performance swing through first-in-segment root cause analysis, while earning Platinum Award for Gross Adjustments by assessing 20+ problem solvers and implementing innovative tracking systems.
Built and mentored a high-performing team of 114 associates across multiple shifts, achieving 99% favourable Inclusion scores and advancing 3 associates to L3 in a single quarter through structured 1:1 mentoring, earning recognition as a finalist for Amazon Apprenticeship Awards (top 6 of 200+ nominations).
Demonstrated exceptional ability to manage complex, multi-stream operations (IB Stow, OB Pick, IXD) while maintaining operational excellence during critical organizational transitions, directly preparing for Area Manager and Proxy Operations Manager responsibilities to ensure site run smoothly and meet customer demand.
Developed sustainable L1-to-L3 promotion pipelines and mentoring models recognized at company level, creating psychological safety and fostering belonging essential for the role-modelling and talent development aspects of senior operational leadership.
Proactively expanded technical mastery across multiple operational certifications (Pick Advanced, Stow Advanced, GOX training, IB/OB leadership proxy training), demonstrating bias for action and the continuous learning commitment required to support associates and drive operational excellence.
Led multiple teams across different areas, fostering collaboration and communication as Proxy Allbound O.M as and when required.
Student Strategic Advisory Group Representative
Warwick Business School
, United Kingdom
2022.02 - 2024.02
Represented student voice on 12 plus strategic initiatives and institutional decisions, providing feedback on academic programs, campus facilities, and student experience to senior leadership, directly influencing policy and operational improvements at the business school level.
Collaborated cross-functionally with faculty, administration, and fellow student representatives to identify pain points and co-develop solutions that enhanced student satisfaction and engagement while maintaining academic excellence and institutional objectives.
Assistant Manager
Pranavasri Builders
, India
2019.08 - 2021.08
· Assisted in managing activities including project and operations management, negotiation with clients and suppliers, achieving sales targets, building strategic plans for growth, analysing performance, human resource allocation, managing teams and establishing strong relationships • Devised and implemented a highly effective sales strategy that generated a remarkable 25% surge in company revenue.
Education
Master of Science - International Business
Warwick Business School
United Kingdom
2021.09 - 2022.09
Bachelor of Technology - Mechanical Engineering
APJ Abdul Kalam Technological University
India
2015.07 - 2019.07
Skills
Risk Management – Identifying and mitigating operational risks
Safety Ownership – Prioritizing and embedding workplace health and safety culture
Communication – Clear, transparent dialogue with teams and stakeholders
Delegation – Effectively assigning tasks and empowering team members
Continuous Improvement – Driving process optimization and innovation
Technical Leadership – Mastering operational processes and technical knowledge
Decision Making – Making sound judgments with available information
Problem Solving
Accomplishments
Mentor/ Apprentice Manager of Year 2025 Recognition – Developing Emerging Talent