Summary
Overview
Work history
Education
Skills
Timeline
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TAYLOR LOWTHER

Hollyhill,Co Cork

Summary

ABOUT ME I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with both my colleagues and customers. I am flexible, reliable and possess excellent time keeping skills. I work well under pressure and I have good listening and communication skills. Thank you for taking the time to read my C.V and I look forward to hearing from you .

Overview

7
7
years of professional experience

Work history

Customer Service Representative

Zazzle
Cork, work from home, County Cork
10.2022 - Current
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
  • Participated in regular training to maintain up-to-date knowledge on company products and policies.
  • Managed high-volume customer queries simultaneously through effective multitasking.

CREW TRAINER

COMMONS
09.2021 - Current
  • Responsible for the training of new staff to the highest level
  • Handling customer complaints and concerns in a polite and friendly manner
  • Managing online orders and deliveries
  • Assembling and packaging orders
  • Preparing food according to the recipe specifications of each items on the menu
  • Serving Customers in a professional and courteous manner
  • Trained in HACCP
  • Operated the Till and POS System
  • Cleaning of restaurant/lobby and rest rooms to maintain sanitary conditions
  • Being able to work in a high pressure establishment.

BARTENDER

MA DULLEAS
06.2021 - 07.2021
  • Serving Customers
  • Responsible for counting the float at end of day
  • General Bar Duties
  • CASHIER / FOOD PREPARATION AND SERVING CUSTOMER, WILDHOG, MARINA MARKET, CORK CITY

Food and Beverage Assistant

Wildhogs
Cork, Cork
03.2021 - 05.2021
  • Serving Customers
  • Preparation of Food
  • Using the till
  • Responsible for counting the float at end of day
  • Stock Management
  • Worked on my own and closed business at end of day
  • Trained in HACCP
  • Administration duties, msl cork mercedes-benz, eastgate, little island, co cork

Hair Dresser

BeFabulous
cork, cork
12.2016 - 07.2017
  • Worked autonomously in hair salon, developing and maintaining customer relationships to expand the client base
  • Washed and conditioned hair to repair split ends and treat dandruff
  • Maintained the cleanliness of the salon and hygiene of hairdressing tools and implements
  • Worked in a fast-paced salon with a high daily turnover, providing excellent customer service
  • Billed and processed payments for services rendered.

Education

West

juniour cert certificate - undefined

presentation

LEAVING - undefined

smgs blarney secondary school

Skills

  • Self-Motivated
  • Extremely Punctual
  • Excellent customer service and communication skills
  • Excellent team worker
  • Extremely trustworthy
  • Telesales techniques
  • Top sales performer
  • Customer sales support

Timeline

Customer Service Representative

Zazzle
10.2022 - Current

CREW TRAINER

09.2021 - Current

BARTENDER

MA DULLEAS
06.2021 - 07.2021

Food and Beverage Assistant

Wildhogs
03.2021 - 05.2021

Hair Dresser

BeFabulous
12.2016 - 07.2017

West

juniour cert certificate - undefined

presentation

LEAVING - undefined

smgs blarney secondary school

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TAYLOR LOWTHER