Tavakkul Karimli

"During our working period, we have undertaken numerous projects in heating, cooling, and ventilation, carrying out both installation and repair work. Some of the key projects we have worked on include: Palace Hotel (Khankendi), Cinemaplus (all projects), Baku International Sea Trade Port, Crescent Development, Khankendi Sewing Factory, and others."

• Developed comprehensive risk assessments, mitigating potential issues during project execution.
• Reduced overall project costs by implementing effective budgeting and cost management strategies.
• Devised strategies that resulted in decreased turnaround time on projects by improving interdepartmental collaboration.
• Championed the adoption of emerging technologies to maintain a competitive edge in the marketplace.
• Established strong relationships with vendors, negotiating favorable contracts for cost savings and improved service levels.
• Successfully mitigated risks associated with complex technical challenges by leveraging expertise among team members.
• Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts, and coordinate delivery timelines.
• Evaluated existing systems for energy efficiency improvements, leading to decreased operating costs while maintaining environmental responsibility.

"A highly reputable specialized contractor serving the Azerbaijani market since 2009, providing Electrical, Plumbing, HVAC, Fire Safety, and BMS services for both commercial and residential projects. Additionally, it is one of the largest ventilation duct manufacturing companies in Azerbaijan."

• Ensured timely completion of projects through diligent scheduling and resource allocation.
• Coordinated seamless handovers of completed projects to facility management teams for efficient post-construction operations.
• Provided strategic direction for department growth, leading to successful expansion into new markets or territories.
• Fostered a collaborative work environment, encouraging open communication and teamwork among staff members.
• Developed comprehensive risk assessments, mitigating potential issues during project execution.
• Reduced overall project costs by implementing effective budgeting and cost management strategies.
• Enhanced project efficiency by streamlining communication and coordination between teams.
• Facilitated regular progress meetings with stakeholders, providing transparent updates on milestones achieved and upcoming tasks.

A highly reputable specialized contractor serving the Azerbaijani market since 2011, and a distributor of world-famous brands such as Grundfos, Viessmann, and Carrier in the local market. The company supplies some of the most state-important projects while also providing technical service and supervision

• Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
• Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
• Developed and maintained positive relationships with customers to build rapport and trust.
• Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
• Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Implemented inventory management systems to reduce costs and increase efficiency in the service department.

• Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
• Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
• Monitored team's performance and gave feedback when necessary.
• Streamlined service processes, resulting in increased efficiency and reduced operational costs.
• Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
• Collaborated with cross-functional teams to develop and implement strategies for continuous service improvement.

• Conducted detailed failure analysis reports for critical incidents, contributing towards continuous improvement initiatives within the organization.
• Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
• Optimized resource utilization to minimize costs by accurately estimating job requirements and procuring necessary parts in a timely manner.
• Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.