Tatiana Pitsillidis
Ballinamore ,Ireland
Summary
Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.
Overview
39
39
years of professional experience
Work History
Restaurant Administrator
Phillip Chatalos
Nicosia, Cyprus
03.2022 - 11.2024
- Organized key company meetings, improving coordination and communication across teams.
- Managed receptionist duties during staff absences, ensuring seamless front-desk operations.
- Handled inbound calls and customer inquiries, delivering excellent service and prompt resolutions.
- Optimized scheduling and workflow, boosting team efficiency and project completion rates.
- Provided executive-level administrative support, ensuring smooth daily operations for senior management.
- Improved document management systems with accuracy and attention to detail.
- Communicated professionally with clients via phone, email, and in-person to provide accurate information.
- Assisted in resolving employee concerns with a diplomatic and empathetic approach.
- Maintained a well-organized and clean office environment, fostering a positive workplace culture.
- Supported senior administrators in coordinating large-scale corporate events and meetings.
Entrepreneur
Self employed
Ukraine
11.2011 - 12.2021
- Successfully owned and managed a restaurant business for over 10 years, overseeing all operations.
- Developed and implemented business strategies, leading to consistent growth and profitability.
- Managed hiring, training, and supervision of staff to ensure excellent customer service and efficiency.
- Created and maintained supplier relationships, optimizing cost control and inventory management.
- Designed and updated menus based on customer preferences and market trends to enhance dining experience.
- Ensured compliance with health, safety, and food regulations to maintain high industry standards.
- Led marketing and promotional campaigns, increasing brand visibility and customer engagement.
- Handled financial management, including budgeting, payroll, and cost analysis to maximize profitability.
Waitress
Da Paolo
Nicosia, Cyprus
11.1997 - 08.2011
- Provided friendly and efficient table service, ensuring a positive dining experience for guests.
- Took customer orders accurately and served food and beverages promptly.
- Managed multiple tables during busy shifts while maintaining excellent service standards.
- Handled cash and card transactions, ensuring accurate billing and payments.
- Assisted in training new waitstaff to uphold restaurant quality and service expectations.
- Maintained cleanliness and organization of dining areas, following health and safety regulations.
Mass event director and television announcer
PJSC Avdeevka Coke and Chemical Plant
, Ukraine
09.1985 - 08.1997
Education
Bachelor of Arts -
Culture academy
St. Petersburg/ RussiaSkills
- Organisation and prioritisation
- Customer Service
- Health and Safety Compliance
- Leadership skills
- Resourcefulness
- Conflict Resolution
- Process Improvement
- Outstanding customer service
Languages
English
Upper intermediate (B2)
Greek
Advanced (C1)
Ukrainian
Fluent
Russian
Native
Timeline
Restaurant Administrator
Phillip Chatalos
03.2022 - 11.2024
Entrepreneur
Self employed
11.2011 - 12.2021
Waitress
Da Paolo
11.1997 - 08.2011
Mass event director and television announcer
PJSC Avdeevka Coke and Chemical Plant
09.1985 - 08.1997
Bachelor of Arts -
Culture academy
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