Tatiana Gutu
Co. Kildare
Summary
Resourceful and results-driven Area Manager with over 7 years leadership experience in the fast-pace retail environment, accomplished in mentoring and motivating high performing teams and maximising sales performance through exceptional planning and prioritisation. In addition to successfully overseeing the day-to-day operations of the assigned territory, experienced in assisting senior managers in the creation of company policies and procedures, recruiting and developing new leaders to ensure operational continuity is maintained.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Area Manager
Nourish Health Stores
Dublin, Leinster
2019.05 - Current
- Performed regular store visits, coached store managers to meet performance targets and deliver operational excellence
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees
- Monitored and reviewed operational performance of 7 stores, aiding improved business strategy to maximise productivity and profitability
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities
- Established clear budgets with sound controls to keep business operating with optimum finances
- Translated senior management directives into actionable front-line policies and implemented changes with staff
- Collected customer and market feedback and reported information to company leadership, participated in meetings by generating sales initiatives ideas and operational feedback
- Oversaw new store opening and refurbishments, ensured positive environment, effective and efficient collaboration.
Business Manager No7
Boots Beauty Retailer and Pharmacy
Dublin, Leinster
2018.10 - 2019.05
- Achieved sales targets consistently, maintained high levels of customer satisfaction, generated growth opportunities through managing repeat business, ensuring excellent standards and efficient operations
- Oversaw business staffing and training, building successful, customer-focused team
- Maximised profitability through efficient budgeting and identified opportunities for growth
- Produced regular reports with in-depth detail of sales performance
- Retained existing customers and substantially grew customer base and sales volume.
Store Manager
Holland & Barrett Health Stores
Dublin, Leinster
2015.11 - 2018.10
- Maximised profitability through efficient budgeting and identified opportunities for growth
- Delivered high-quality results within budget and timeframe targets, achieved targets consistently and minimised loss
- Led regular staff performance reviews to provide guidance and support for individual development
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities
- Kept business in compliance with internal controls, industry regulations and health and safety requirements
- Managed new store opening projects, planned and coordinated activities to ensure efficient implementation
- Provided extensive new store manager training, mentoring and coaching.
Education
Bachelor Degree - Business Studies
UCD
Dublin, Leinster 2021.09 - 2023.06
Higher National Diploma - Business Studies
UCD
Dublin, Leinster 2019.09 - 2021.05
Skills
- Effective leadership
- Mentoring and coaching
- Performance management
- Commercial acumen
- Optimising sales and operations
- Strategic planning
- Project managing
- Networking and negotiation
Interests
- Reading and personal development.
- Gardening and growing own produce.
- Developing culinary skills and knowledge.
- Travelling and learning languages.
Timeline
Bachelor Degree - Business Studies
UCD
2021.09 - 2023.06
Higher National Diploma - Business Studies
UCD
2019.09 - 2021.05
Area Manager
Nourish Health Stores
2019.05 - Current
Business Manager No7
Boots Beauty Retailer and Pharmacy
2018.10 - 2019.05
Store Manager
Holland & Barrett Health Stores
2015.11 - 2018.10