Tara Ward
Edenderry
Summary
Dynamic professional with a strong background in customer service and child development. Proven ability to enhance communication skills and foster teamwork while implementing engaging activities. Recognized for resolving issues effectively and creating customized care strategies, ensuring a safe and supportive environment for all clients.
Overview
3
3
years of professional experience
Work History
Childcare Assistant
Sherpa Kids
Portlaoise
02.2025 - 05.2025
- Facilitated self-expression through diverse art forms including music, painting, and drawing.
- Monitored safety of all children in care to ensure a secure environment.
- Maintained accurate records of daily attendance and related information.
- Engaged children in discussions about daily experiences to promote communication skills.
Reservation Agent
The Johnstown Estate
Enfield
08.2024 - 01.2025
- Scheduled reservation requests and maintained accurate booking records.
- Resolved guest complaints through exceptional customer service.
- Collaborated with housekeeping and maintenance to address customer needs promptly.
- Informed customers about hotel services, amenities, and packages.
- Processed reservations and payments efficiently over the phone.
Administrator/Special Needs Assistant
Manor Home Care
Maynooth
10.2023 - 08.2024
- Managed high call volumes, improving client satisfaction and service quality.
- Reported incidents promptly to facilitate swift resolutions and enhance operational efficiency.
- Ensured HR compliance with regulatory standards to maintain organizational integrity.
- Assisted in payroll preparation, guaranteeing timely and accurate processing of payments.
- Supported children with additional needs to promote emotional development.
- Developed customized care strategies for live-in clients, enhancing quality of life and encouraging independence.
Assistant Manager
Boylesports
Edenderry
11.2021 - 07.2023
- Enhanced customer service by swiftly resolving issues, resulting in improved satisfaction.
- Ensured financial accuracy through meticulous cash handling and bookkeeping practices.
- Trained staff to cultivate a collaborative, high-performing team environment.
- Implemented effective solutions under pressure to elevate team performance.
Education
Level 5 - Special Needs Assistance
LOETB
Some College (No Degree) - Autism Spectrum Disorder in the Early Years Sector
The Open College
Skills
- Customer service
- Child development
- Communication skills
- Team collaboration
- Problem-solving
- Activity planning
References
References available upon request.
Timeline
Childcare Assistant
Sherpa Kids
02.2025 - 05.2025
Reservation Agent
The Johnstown Estate
08.2024 - 01.2025
Administrator/Special Needs Assistant
Manor Home Care
10.2023 - 08.2024
Assistant Manager
Boylesports
11.2021 - 07.2023
Level 5 - Special Needs Assistance
LOETB
Some College (No Degree) - Autism Spectrum Disorder in the Early Years Sector
The Open College
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