Tanika Gupta
Bengaluru
Summary
A seasoned Generative AI practitioner with more than 13 years of experience designing, developing, and deploying advanced AI models across diverse industries. Proven track record in leading cross-functional teams, driving AI innovation, and delivering impactful business solutions.
Overview
13
13
years of professional experience
Work History
Director Data Science
Sigmoid
08.2021 - Current
- Led the development and deployment of a large-scale Gen AI-powered product recommendation system, automating product matching based on customer briefs
- This reduced manual effort and enhanced sales efficiency, delivering 25% faster customer-driven solutions
- Developed and implemented an Gen AI-driven chatbot that enables users to query sales data in natural language, delivering instant insights and visualizations while integrating security features and context-aware conversations
- This reduced response times and improved decision-making
- Built an AI-powered promotion optimization system, analyzing historical promotions and external factors using XGBoost to quantify uplift and recommend data-driven promotion strategies, leading to improved marketing effectiveness
- Won the GenAI Hackathon organised by Barry Callebaut, surpassing 11 competing vendors with an innovative AI solution, generating $1.3 million in business value
Vice President, Machine Learning
JPMorgan Chase
01.2018 - 07.2018
- Led a team of AVPs and associates in the development of a machine learning model for detecting fraud in Chaseʼs digital products using anomaly detection techniques to enhance key performance metrics
- Designed, developed, and deployed a GPU-accelerated XGBoost model in Python on a Hadoop Cluster, effectively preventing debit card fraud and generating $20M in annual savings
- Created and implemented an automated fraud claims tagging system utilizing NLP techniques such as Bag of Words (BOW), TF-IDF, and Topic Modeling to improve accuracy and efficiency in fraud detection
Associate Managing Consultant
MasterCard
03.2015 - 10.2016
- Filed three innovative patent applications for MasterCard
- Developed and deployed image recognition models in Python using TensorFlow and Keras to analyze facial emotions, providing actionable insights for banks and merchants to improve customer interactions
- Designed a predictive model for CITI India to forecast customer attrition within the next 3 months, contributing to a reduction in attrition rates from 14% to 10%
Assistant Manager
American Express
03.2015 - 10.2016
- Delivered a comprehensive training session on GBM and decision tree methodologies for the US Small Merchant team, enhancing their analytical capabilities
- Successfully completed the American Express Modeling Training Curriculum in Q1 2014, gaining advanced expertise in fraud detection modeling
Management Trainee
HDFC Bank
05.2012 - 05.2013
Education
Masters - Business Administration
MDI
01.2012
Masters - European Business
ESCP
01.2012
Information Technology -
Bharati Vidyapeeth College of Engineering
01.2010
Skills
- Prompt Engineering
- LangChain
- Crew AI
- RAG
- Agentic AI
- Deep Learning
- XGBoost
- Anomaly Detection
- NLP
- Technical Storytelling
- Stakeholder Management
- Team Leadership
Accomplishments
- Mentor Excellence award, Sigmoid, 2024
- Numerous awards, Mastercard, American Express and JP Morgan
- Winner of CCB Risk Hackathon, 2020
- Winner of CCB Risk Hackathon, 2019
- Selected in the top finalists, Google Open Challenge (Amex Innovation Challenge)
Patents
- Method, device and system for determining a development plan for an area, SG 12701SG559
- Preauthorization of transaction payment on a mobile device, US P04692-US-UTIL
- Visual credit card billing statements to enhance customer experience, SG P04351-SG-UTIL
Speaking Engagements
- Data Hack Summit, 2024, Bangalore, Karnataka, https://www.analyticsvidhya.com/datahacksummit/speakers/Tanika%20Gupta
- AIJ (Artificial Intelligence Journey), 2024, Moscow, https://aij.ru/en/about
- WiDS Delhi Mastercard, 2024, Delhi
Timeline
Director Data Science
Sigmoid
08.2021 - Current
Vice President, Machine Learning
JPMorgan Chase
01.2018 - 07.2018
Associate Managing Consultant
MasterCard
03.2015 - 10.2016
Assistant Manager
American Express
03.2015 - 10.2016
Management Trainee
HDFC Bank
05.2012 - 05.2013
Masters - European Business
ESCP
Information Technology -
Bharati Vidyapeeth College of Engineering
Masters - Business Administration
MDI
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