Tammy Gooder
Fort Erie
Summary
Adept at optimizing workflows and enhancing efficiency, I leveraged problem-solving skills and team collaboration at Walmart to improve pharmacy operations. Skilled in confidentiality and document management, my tenure at Horton CBI showcased my ability to streamline processes and safeguard patient information, contributing to a more effective work environment.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
22
22
years of professional experience
Work History
Pharmacy Technician
Walmart
03.2003 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Document Management Specialist
Horton CBI
10.2023 - 01.2025
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Identified areas of weakness and recommended or implemented process improvements.
- Converted documents from one application to another.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
Document Controller
APTIM
01.2017 - 04.2023
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
- Provided support for document controls and worked with contract documents.
Document Management Specialist
Horton CBI
08.2011 - 01.2017
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
Education
Human Relations
Niagara College
Welland OntarioSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Patient confidentiality
Working Out, Reading, Hiking, Walking my dogs
I am a very ambitious and like to keep busy. I love animals and walking my dogs.
Timeline
Document Management Specialist
Horton CBI
10.2023 - 01.2025
Document Controller
APTIM
01.2017 - 04.2023
Document Management Specialist
Horton CBI
08.2011 - 01.2017
Pharmacy Technician
Walmart
03.2003 - Current
Human Relations
Niagara College
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