Tamara Walling
tulsa
Summary
Safety professional with background in supervising and implementing safety protocols. Known for ensuring compliance and fostering culture of safety within teams. Reliable team collaborator with strong focus on achieving safety results and adapting to changing needs. Proficient in hazard identification and risk management.
Overview
13
13
years of professional experience
Work History
Marketing and Sales Manager
Adventure Quest Recreation
10.2024 - Current
- Strengthened brand identity by overseeing visual elements such as logo design, website layout, and promotional materials consistency.
- Achieved consistent revenue growth by directing efforts towards high-opportunity accounts and industries.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
- Revamped social media strategy with engaging content that led to an increase in followership and overall brand awareness.
Director of Operations Manager
Adventure Quest Recreation
01.2024 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitor budget and utilized operational resources.
- Oversee day-to-day production activities in accordance with business objectives.
- Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Zipline Guide/Safety Inspector
Post Oak Canopy Tours
07.2021 - Current
- Streamlined processes related to safety briefings which led to better comprehension and implementation of instructions by guests.
- Increased customer satisfaction by maintaining a safe and enjoyable environment during zipline activities.
- Managed emergency situations calmly and efficiently, prioritizing guest safety above all else.
- Ensured optimal safety for guests by conducting pre-zipline equipment checks and providing clear instructions.
- Trained new staff members on safety procedures and tour presentation techniques, fostering efficient team growth.
- Customized tours based on individual guest needs or preferences, enhancing their overall experience with personalized attention.
Bartender
Marshall Brewery And Taproom
06.2021 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Zip Line Tour Guide
Sonoma Zipline Adventures
01.2020 - 05.2020
- Monitored participation in recreational activities to provide assistance to participants.
- Liaised with community organizations to promote recreational activities.
- Kept athletic and games equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Collaborated with other recreation staff in developing new recreational activities.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Bartender
Iron Monk Brewery
08.2017 - 12.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Zipline Guide
Air Donkey Zipline
06.2013 - 09.2017
- Rappelling
- Basic knowledge of hand & power tools used on the towers
- Maintained the trees and grounds.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Trained staff members on conducting events and following safety procedures.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Regularly inspected ziplines, platforms, harnesses, and other equipment to guarantee their reliability and safety for use.
Zipline Guide
Lake Travis Zipline Adventures
05.2016 - 07.2017
- Transported and escorted program participants to and from activities by bus, and by boat.
- Ordered and maintained recreational equipment.
- Monitored participation in activities to provide assistance to participants.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- cpr and safety certification, as well as basic safety knots.
- on site wilderness certification.
- maintained an organized work environment.
- assisted in booking clients, and answering phone calls.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Circulation Manager
Sulphur Times Democrat
05.2012 - 08.2015
- Fostered a positive work environment, promoting employee engagement, teamwork, and motivation.
- Increased circulation numbers by implementing strategic marketing initiatives and targeted distribution plans.
- Negotiated contracts with suppliers/vendors for cost-effective procurement of goods/services while maintaining quality standards consistently across the supply chain network.
- Oversaw inventory management to ensure adequate stock levels, minimize waste, and maintain optimal efficiency.
Education
No Degree - Biology
Oklahoma State University
StillwaterStudent Life Committee - Software Engineering
Atlas
TulsaStudent Tutor - Software Engineering
Techlahoma
TulsaGraduate Certificate - Software Developer
Atlas
Tulsa07-2025
Skills
- Adaptability and flexibility
- Organizational skills
- Problem-solving abilities
- Proper safety procedures
- Data collection
- Computer proficiency
Timeline
Marketing and Sales Manager
Adventure Quest Recreation
10.2024 - Current
Director of Operations Manager
Adventure Quest Recreation
01.2024 - Current
Zipline Guide/Safety Inspector
Post Oak Canopy Tours
07.2021 - Current
Bartender
Marshall Brewery And Taproom
06.2021 - Current
Zip Line Tour Guide
Sonoma Zipline Adventures
01.2020 - 05.2020
Bartender
Iron Monk Brewery
08.2017 - 12.2019
Zipline Guide
Lake Travis Zipline Adventures
05.2016 - 07.2017
Zipline Guide
Air Donkey Zipline
06.2013 - 09.2017
Circulation Manager
Sulphur Times Democrat
05.2012 - 08.2015
No Degree - Biology
Oklahoma State University
Student Life Committee - Software Engineering
Atlas
Student Tutor - Software Engineering
Techlahoma
Graduate Certificate - Software Developer
Atlas
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