Tamara De La Torre

Stock control , stock orders, making cocktails, orders drinks service, staff training, knowledge drinks and wines.

• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Elevated customer satisfaction with introduction of customer feedback system, addressing concerns promptly.

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.

Breakfast supervisor

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Increased customer retention rates by implementing customer feedback into actionable improvements.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.