Tamar Tsukilashvili
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Skilled in MS Office, I bring creativity and meticulous attention to detail to every project.
Overview
18
18
years of professional experience
Work History
Coordinator (volunteer)
Pernet CLG
11.2023 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Retail Shop Assistant
Irish Cancer Association
12.2023 - 04.2024
- Assisted customers with prompt and polite support in-person and via telephone.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Office Cleaner
West Cleaning Service
11.2023 - 04.2024
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
HR Manager
Tbilisi Transport Company
04.2019 - 09.2023
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Organized and led staff orientation programs and training to promote collaboration.
Receptionist Administrator
Tbilisi Transport Company
03.2014 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Monitored front areas so that questions could be promptly addressed.
Receptionist
Hotel Shato Kvareli
04.2012 - 02.2014
- Kindly and promptly address guest inquiries, requests, and concerns.
- Provide information about hotel services, amenities, and local attractions.
- Coordinate with other hotel departments to fulfill guest needs and requests.
- Resolved customer problems and complaints.
Customer Support Specialist (German-speaking)
European Point of Service -EPOS
05.2010 - 01.2012
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer inquiries and provided assistance over phone.
German Translator
Self-employed
04.2006 - 03.2010
- Translated documents with correct words and phrasing to meet legal standards.
- Assisted foreign language-speaking clients with inquiries.
Education
Certificate - HR Management
Georgian Institute of Public Affairs
Tbilisi07.2007
Master of Laws -
Tbilisi Ecological Economics Institute
Tbilisi06.2005
Bachelor - German Language And Literature
Tbilisi I. Javakhishvili State University
Tbilisi06.2002
Skills
Energetic and enthusiastic and can build relationships with customers
- Excellent MS office skills
- Problem-solving skills
- Attention to detail
- Conflict resolution
- Creativity
-Document Management
Languages
Georgian, German, English, Russian
Native language
Timeline
Retail Shop Assistant
Irish Cancer Association
12.2023 - 04.2024
Coordinator (volunteer)
Pernet CLG
11.2023 - Current
Office Cleaner
West Cleaning Service
11.2023 - 04.2024
HR Manager
Tbilisi Transport Company
04.2019 - 09.2023
Receptionist Administrator
Tbilisi Transport Company
03.2014 - 02.2019
Receptionist
Hotel Shato Kvareli
04.2012 - 02.2014
Customer Support Specialist (German-speaking)
European Point of Service -EPOS
05.2010 - 01.2012
German Translator
Self-employed
04.2006 - 03.2010
Certificate - HR Management
Georgian Institute of Public Affairs
Master of Laws -
Tbilisi Ecological Economics Institute
Bachelor - German Language And Literature
Tbilisi I. Javakhishvili State University
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