Tam Nguyen
Dublin 14,Ireland
Summary
I am a master's student at UCD Smurfit Business School who’s keen on a new chance in the FMCG industry.
I am a detailed oriented person and a highly learning spirit, energetic and passionate about business on a global scale. Possesses a record of almost 3 years of customer service experience in a prop-tech startup company that directly consulted clients in terms of property investment in the luxurious property sector by adapting advanced technology features. I am looking to join a reputable and forward-thinking company to have opportunities to develop and advance my career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Consultant
Modoho JSC
Ho Chi Minh, Vietnam
02.2021 - 04.2022
- Generated leads for sales and rental properties through cold calls and referrals.
- Greet customers, guide tours, and present products of model homes and real properties.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Support customers to complete mortgage applications and administrative procedures.
- Discuss appropriate financial plans with the payment schedule.
- Managed over 50 customer calls per day, negotiations, and enquiries regarding primary and secondary real estate projects.
- Meet with the new potential customers to introduce and explain all the services and new projects the market has to offer.
Marketing Executive
Modoho JSC
Ho Chi Minh, Vietnam
08.2019 - 02.2021
- Onboarded new customers efficiently by developing database listings, uploading information and defining related lists.
- Identified value propositions and key messages for company marketing campaigns.
- Developed and implemented targeted digital strategy to improve business performance.
- Consulted with product development teams to enhance products based on customer interest data.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Directed customer leads to connections department for further assistance.
English Teaching Assistant
Yola Institute
Ho Chi Minh , Vietnam
02.2019 - 10.2019
- Shared important information with students concerning upcoming assignments and tests.
- Assist teachers during courses under guidance of senior instructors.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Mentored and tutored individual students needing additional help.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Sales Team Member
Amway Vietnam
Ho Chi Minh, Vietnam
11.2017 - 01.2018
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed customer relationships and increased overall sales.
Education
Bachelor of Arts - International Business
University of Gloucestershire
United Kingdom09-2020
Master of Science - Strategic Management
University College Dublin
Dublin, Leinster 09.2023 -
Skills
- Presenting
- Client-oriented
- CRM software use
- Marketing and advertising
- Problem-solving skills
- Interpersonal communication skills
- Communications
Certification
Certificate of Completion from AIESEC
Certificate of Participation from P2A ( Passage to ASEAN Journey on campus at Rangsit University in Thailand)
Certificate of Volunteer in recognition of participation for the 22nd Annual Terry Fox Run
AIESEC - Global Volunteer - Clean Our Plate
Languages
English
Fluent
Timeline
Master of Science - Strategic Management
University College Dublin
09.2023 -
Real Estate Consultant
Modoho JSC
02.2021 - 04.2022
Marketing Executive
Modoho JSC
08.2019 - 02.2021
English Teaching Assistant
Yola Institute
02.2019 - 10.2019
Sales Team Member
Amway Vietnam
11.2017 - 01.2018
Bachelor of Arts - International Business
University of Gloucestershire
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