Ta'Khia Holloway
Tallulah
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
CASHIER
MCDONALDS
06.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member Team Leader
Wendy's
04.2023 - 06.2023
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
- Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
Education
SOCIAL WORK -
THE GRAMBLING STATE UNIVERSITY
GRAMBLING, LA07.2021
Skills
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Customer service
- Order taking
- Professionalism and courtesy
- Cash register operation
- Written and verbal communication
- Product knowledge
- Refunds and exchanges
Personal Information
Date of Birth: 09/06/03
Ethnicity
Black African American
Timeline
CASHIER
MCDONALDS
06.2024 - Current
Crew Member Team Leader
Wendy's
04.2023 - 06.2023
SOCIAL WORK -
THE GRAMBLING STATE UNIVERSITY
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