Syed Ghouse
Dublin
Summary
Dynamic leader with a proven track record at Maxol, enhancing team performance and boosting profits by 10%. Expert in financial administration and staff training, I excel in strategic leadership and customer relationship management. Achieved a 100% compliance rate in HSSE, demonstrating exceptional organizational and interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STORE MANAGER
Maxol
RINGSEND, IRELAND
09.2024 - Current
- Spearheaded a team of over 25 employees across two locations, enhancing team performance and efficiency through strategic leadership and training programs.
- Met and surpassed the sales target, boosting profits by 10%, which generated a weekly revenue of €100K.
- Successfully cleared audits and maintained a 100% compliance rate with HSSE and food safety standards, ensuring safe and legal store operations at all times.
- Delivering an accurate daily report of cash records, and transferring the funds to the GSLS.
- Monitoring the CCTV footage and reporting any instances of burglary and drive-offs to the Garda office.
- Develop and post schedules for multiple shifts.
- Ensured accuracy in stock-taking by performing regular inventory assessments.
- Interview and onboard more than five new staff members each quarter.
- Resolved customer complaints and escalated issues to the management when necessary, leading to a 20% increase in client satisfaction.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented successful business strategies to increase revenue and target new markets.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
STORE MANAGER
Spar
RINGSEND, IRELAND
06.2022 - 09.2024
- Fostering effective, synchronized teamwork in the workplace to increase productivity, and preserving a cordial atmosphere with both the employees and the consumers.
- Processed cash and card payments using the modern POS system with 100% accuracy.
- Managed deli operations amidst a staffing shortage, cooked in the bakery, and replenished the coffee maker.
ASSISTANCE STORE MANAGER
SPAR
RINGSEND, IRELAND
12.2021 - 06.2022
- Assisted vendors in arranging the goods in the appropriate aisle, and aided the supervisor in creating rosters and managing inventory.
- Reviewed customer feedback surveys to identify areas needing improvement.
- Cashier on duty at any four hours of the day.
ESCALATION TEAM MEMBER
AMAZON.IN
HYDERABAD, INDIA
06.2019 - 12.2020
- Provided the clients with interior designs and landed properties
- Account management and other associated financial services were handled
- Updated the sales team on current high markets and design categories
- Developed and presented business plans for clients to assist in the decision-making process
- Created financial projections based on market research data and industry trends
- Assisted with creating marketing campaigns to increase sales and brand awareness
Education
POST GRADUATE IN PHARMACEUTICAL BUSINESS AND TECHNOLOGY - PHARMACEUTICAL BUSINESS
GRIFFITH COLLEGE
Dublin, Ireland09-2022
BACHELOR IN PHARMACY - PHARMACY AND MEDICAL SCIENCE
JAWAHARLAL NEHRU UNIVERSITY
HYDERABAD07-2018
HIGHER SECONDARY EDUCATION -
MS JUNIOR COLLEGE
HYDERABAD04-2014
Skills
- Organized multi-tasker
- Business Development
- Stock management
- Financial Administration
- Staff Supervision
- Exceptional interpersonal skills
- Effective time management
- Staff training/development
- Leadership and team building
- Customer Relationship Management
- Schedule Management
- Loss Prevention
Certification
Level 3 BWG Manager Training
Hobbies and Interests
- Music
- Fitness
- Football
References
Available upon request
Timeline
STORE MANAGER
Maxol
09.2024 - Current
STORE MANAGER
Spar
06.2022 - 09.2024
ASSISTANCE STORE MANAGER
SPAR
12.2021 - 06.2022
ESCALATION TEAM MEMBER
AMAZON.IN
06.2019 - 12.2020
POST GRADUATE IN PHARMACEUTICAL BUSINESS AND TECHNOLOGY - PHARMACEUTICAL BUSINESS
GRIFFITH COLLEGE
BACHELOR IN PHARMACY - PHARMACY AND MEDICAL SCIENCE
JAWAHARLAL NEHRU UNIVERSITY
HIGHER SECONDARY EDUCATION -
MS JUNIOR COLLEGE
Similar Profiles
Sakshi PatilSakshi Patil
Sales Assistant at MaxolSales Assistant at Maxol
Zion OlanZion Olan
Shop Assistant at maxolShop Assistant at maxol
Siobhán FitzgeraldSiobhán Fitzgerald
Deli assistant at Maxol service stationDeli assistant at Maxol service station