Swapnil Majumder
Kolkata
Summary
Highly dedicated collaborator with a proven track record of excelling in high-pressure client environments. Experienced in incident analysis, operations, and customer engagement. Leveraging Informatica IICS and Oracle SQL, I strive to bring positivity, consistency, and a strong foundation to the team.
Overview
5
5
years of professional experience
Work History
Associate
Cognizant Technology Solutions
10.2019 - Current
- Entrusted with monitoring jobs in Informatica IICS, proactively identifying and resolving job-related issues to ensure smooth and efficient operations.
- Worked in the Production Development team, actively contributing to development efforts and collaborating with the Production Support team to provide critical assistance during emergencies.
- Provided solutions to end users through ServiceNow app by resolving incidents related to data and task-related issues.
- Leveraging Informatica IICS and Oracle SQL to bring solutions to the business.
- Performed bug fixes by analyzing the job and task flows and conducting team discussions on it.
- Drafted and communicated findings and recommendations from investigations and analysis.
- Collaborated with diverse teams in devising solutions to problems, and directed organizational resources towards implementing identified solutions.
Education
Bachelor of Technology - Bachelor of Engineering in Electronics And Telecom
University of Engineering and Management
05-2019
Higher Secondary - Science
Hartley's High School
Skills
- Oracle SQL
- Informatica IICS
- Riversand PIM
- Data Analysis
- Power Bi
- C programing (basic)
- Python (basic)
- Stakeholder engagement
- Teamwork and collaboration
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Education and Training
other,other
Hobbies
- Music
- Sports
- Games
Timeline
Associate
Cognizant Technology Solutions
10.2019 - Current
Higher Secondary - Science
Hartley's High School
Bachelor of Technology - Bachelor of Engineering in Electronics And Telecom
University of Engineering and Management
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