Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
Generic

SUYASH CHOKKASAMUDRAM

Apt 19 Steamboat Quay, Limerick

Summary

Qualified and Experienced Test Analyst with over 4+ years of experience in Quality Assurance software testing, both manual as well as using test automation tool in an agile environment. A Collaborative team player offering great analytical skills, strong attention to detail along with excellent communication and interpersonal skills seeking a challenging position in a dynamic organization that will utilize my skills, expertise and passion for software testing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Care Executive

three ireland
08.2022 - Current
  • Exceeded company KPIs through efficient performance
  • Proficient in Amdocs CRM for comprehensive customer engagement tracking
  • Attained 98% Customer relationship value with a high conversion rate of 90% potential sales.

Test Analyst

Tata consultancy services(TCS)
03.2017 - 01.2022
  • Collaborated with development teams in an Agile environment to understand project requirements and deliver high-quality software products
  • Implemented best practices of Agile way of working to streamline software development processes, ensuring rapid and iterative releases with the help of project management tools like JIRA and HP ALM for defect logging and tracking and Jenkins for deployment
  • Utilized Bitbucket for version control, ensuring efficient code collaboration and integration
  • Generate test data proactively before the testing phase as an efficient time management practice
  • Developed and executed test cases encompassing functional, unit, integration, system, user acceptance, regression, API, sanity and smoke testing for web application services as per the requirement both functional and business
  • Conducted thorough testing of API's and SQL databases, validating data integrity and system functionality
  • Implemented automated testing solutions, reducing testing time and improving overall efficiency
  • Managing client and onsite calls involving defect triaging, change requests, daily status and standup calls
  • Familiarity with Software Testing Life Cycle (STLC) and expertise in Test Planning and Execution
  • Proficient use of MS Office tools to document all phases of testing activities in accordance with established standards.

Education

MSc - Procurement And Supply Chain Management

Griffith College
06.2023

Bachelors of Engineering - Mechanical Engineering

VTU
08.2016

Skills

  • Strong Analytical and Problem-solving skills using Advance Excel
  • Web based Testing using tools – SoapUI and PUTTY
  • Web Services Applications – Guidewire – Policy Center, Billing Center and Claim Center, TCS BaNCS and WFS
  • Excellent Verbal and Written communication skill and proficient use of MS Office
  • Project Management using JIRA and HP ALM in Agile environment
  • Strong Interpersonal skills and a distinguished self-starter

Projects

  • Economical Insurance (December 2019 – January 2022) – Test Lead

Managed a team of five offshore members, overseeing the User Acceptance Testing of Guidewire applications a web-based service catering to customers, brokers, and employees for policy creation and claims processing. Worked on Guidewire Policy center, Billing center and Claim center. Participated in Integration, System, User Acceptance, and Regression testing, inclusive of Sanity and Smoke testing, as well as the deployment of builds using Jenkins.

  • Northern Trust (March 2019 – December 2019) – Functional Tester

Conducted comprehensive End-to-End testing for a corporate action flow, engaging with diverse applications such as WINSCP, Oracle SQL Developer, and SoapUI. Additionally, contributed to testing activities within the TCS BaNCS application.

  • BMW Financial Services (March 2017 – March 2019) – Functional Tester

Engaged in the testing of a web services application, WFS, catering to corporate lending services offered by the renowned European Automotive giant, BMW. Played a role in Unit, Integration, and System testing phases.

Certification

  • TOSCA – Automation Specialist 1 and Automation Specialist 2
  • Agile way of working – Intermediate level

Timeline

Customer Care Executive

three ireland
08.2022 - Current

Test Analyst

Tata consultancy services(TCS)
03.2017 - 01.2022

MSc - Procurement And Supply Chain Management

Griffith College

Bachelors of Engineering - Mechanical Engineering

VTU
SUYASH CHOKKASAMUDRAM