Sushank Yerva
Limerick
Summary
Dynamic and results-driven professional with extensive customer service experience at Applegreen Stores. Proven adaptability and strong problem-solving skills enhance operational efficiency. Expert in cashiering and maintaining high presentation standards, ensuring customer satisfaction and loyalty. Recognized for effective communication and time management in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Applegreen Stores
Limerick
10.2024 - 01.2025
- Delivered excellent customer service by professionally greeting and assisting customers at the till and throughout the store.
- Handled online and in-store queries with efficiency, ensuring accurate communication and problem resolution.
- Operated the till system confidently, including handling cash and card transactions, while maintaining attention to detail.
- Scheduled and restocked shelves to ensure product availability, showing strong organizational skills and initiative in a fast-paced retail environment.
- Maintained a clean and welcoming environment by regularly cleaning the coffee station and reception area, upholding high presentation standards.
Front Desk Customer Service Representative
Hotel Pola Paradise
Ballari
07.2022 - 07.2024
- Delivered friendly, professional customer service as the first point of contact, ensuring guests felt welcomed and valued from arrival to departure.
- Handled guest inquiries both in person and over the phone, providing clear information on services, bookings, and local recommendations.
- Operated the till system efficiently for payments and reservations, maintaining accuracy and attention to detail under pressure.
- Assisted in scheduling and managing bookings, ensuring smooth check-in and check-out processes.
Store Assistant
Seven Hills Super Market
Ballari
02.2021 - 05.2022
- Unload deliveries, and restock shelves with products.
- Regularly inspect products for expiry dates, and remove expired or damaged goods from shelves.
- Ensure shelves, aisles, and the overall store environment are clean and tidy, removing empty boxes and packaging.
Education
Master of Engineering - Cybersecurity
University of Limerick
Limerick, Ireland08-2025
Bachelor of Engineering - Electronics and Communications
Ballari Institute of Technology and Management
Karnataka, India01.2020
Skills
- Adaptability
- Time management
- Customer service
- Cashiering
- Problem solving
- Communication skills
Hobbies and Interests
- Actively engaging in chess and cricket
- Innovation and technology
- Traveling and exploring wilderness
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Sales Assistant
Applegreen Stores
10.2024 - 01.2025
Front Desk Customer Service Representative
Hotel Pola Paradise
07.2022 - 07.2024
Store Assistant
Seven Hills Super Market
02.2021 - 05.2022
Master of Engineering - Cybersecurity
University of Limerick
Bachelor of Engineering - Electronics and Communications
Ballari Institute of Technology and Management
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