Sunny Mandru
Dublin,Ireland
Summary
GIS Analyst with experience in geospatial data management, ArcGIS, Web GIS, spatial analysis, and data quality assurance. Experienced in supporting GIS projects, digitising spatial data, creating maps, and managing geospatial datasets. Combined with strong analytical, troubleshooting, and stakeholder communication skills gained through technical support and operations roles. Passionate about applying GIS technologies, automation, and data-driven solutions to support environmental, engineering, and infrastructure projects.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Product Support Analyst
Accenture Ireland
Dublin , Ireland
2026.01 - 2026.06
- Provide technical support to business clients using Meta products and platforms.
- Investigate complex technical issues through structured troubleshooting and root cause analysis.
- Collaborate with engineering and product teams to resolve platform-related issues.
- Analyse system data and identify trends to improve customer experience and operational efficiency.
- Maintain detailed documentation and ensure adherence to service-level agreements (SLAs).
Sales & Customer Support Assistant
Mr. Price Branded Bargains
Dublin, Ireland
2024.08 - 2025.11
- Delivered customer-focused support in a fast-paced environment.
- Maintained accurate records and supported operational processes.
- Developed strong communication, organisational, and problem-solving skills.
GIS Engineer
TriGeo Tchnologies Pvt Ltd
Hyderabad , India
2021.01 - 2022.02
- Worked extensively with ArcGIS Pro, ArcMap, and Web GIS applications to support geospatial projects.
- Performed spatial data digitisation, editing, validation, and quality assurance activities.
- Managed and analysed spatial datasets, ensuring accuracy and compliance with project standards.
- Created thematic maps and geospatial visualisations for project reporting and client deliverables.
- Utilised GIS tools to identify spatial trends, patterns, and insights.
- Supported web mapping initiatives and maintained GIS databases.
- Collaborated with project teams to deliver GIS solutions within project deadlines.
GIS Engineer / Operations Coordiantor
Bloom Solutions Pvt Ltd
Hyderabad , India
2019.07 - 2020.03
- Worked extensively with ArcGIS Pro, ArcMap, and Web GIS applications to support geospatial projects.
- Performed spatial data digitisation, editing, validation, and quality assurance activities.
- Managed and analysed spatial datasets, ensuring accuracy and compliance with project standards.
- Created thematic maps and geospatial visualisations for project reporting and client deliverables.
- Utilised GIS tools to identify spatial trends, patterns, and insights.
- Supported web mapping initiatives and maintained GIS databases.
- Collaborated with project teams to deliver GIS solutions within project deadlines.
Education
Master of Science - International Business
National College of Ireland
Dublin, Ireland 1 2024 - 9 2025
Bachelor of Business Administration - Commerce
Gandhi Institute of Technology and Management
Visakapatnam, India 8 2019 - 7 2022
Skills
ArcGIS Pro
ArcMap
ArcGIS Online
Web GIS
Spatial Analysis
Geospatial Data Management
Data Digitisation
Cartography & Mapping
GIS Quality Assurance
Certification
- Becoming a Product Manager: A Complete Guide
- Java Essential Training: Syntax and Structure
- Java Essential Training: Objects and APIs
- JetBrains Certification
Data & Analytics
- Microsoft Excel
- Data Validation
- Data Analysis
- Reporting & Visualisation
Technical & Professional Skills
- Problem Solving
- Technical Troubleshooting
- Stakeholder Communication
- Documentation Management
- Process Improvement
- Project Coordination
ADDITIONAL INFORMATION
- Eligible to work in Ireland.
- Strong interest in GIS innovation, spatial analytics, automation, and environmental technologies.
- Committed to continuous professional development within the geospatial industry.
Timeline
Product Support Analyst
Accenture Ireland
2026.01 - 2026.06
Sales & Customer Support Assistant
Mr. Price Branded Bargains
2024.08 - 2025.11
GIS Engineer
TriGeo Tchnologies Pvt Ltd
2021.01 - 2022.02
GIS Engineer / Operations Coordiantor
Bloom Solutions Pvt Ltd
2019.07 - 2020.03
Master of Science - International Business
National College of Ireland
1 2024 - 9 2025
Bachelor of Business Administration - Commerce
Gandhi Institute of Technology and Management
8 2019 - 7 2022