Summary
Overview
Work history
Education
Skills
Languages
Timeline
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SULTAN DINIGUZEL

Dublin 11,Dublin

Summary

Team player with excellent interpersonal skills for positive staff and customer communications.Enthusiastic Nail Technician skilled in building customer rapport to encourage repeat business. Creative and multi-skilled to achieve unique, personalized designs. Target-focused with excellent sales abilities for profitable, productive salon operations. Highly motivated Nail Technician with experience in customer-focused service roles. Completes treatments to quality standards and within deadlines for excellent client satisfaction. Proactive and flexible to provide helpful staff and customer support. A passionate individual seeks a role to build upon skills and knowledge in nail art, care, and treatment. Learns quickly to develop skills required to succeed in busy salon environments.Motivated Sales Assistant dedicated to providing top-of-the-line customer service. Organized, detail-oriented, and a self-starter. Dedicated to increasing sales by providing customers with careful consideration and support.

Overview

2
2
years of professional experience

Work history

Nail technician

Cherrybloom Nail
Remote work
04.2023 - Current
  • Gave high-quality manicures and pedicures, tailoring treatments to clients' preferences.
  • Created visual nail designs based on customer requests.
  • Opened and closed studio following set procedures.
  • Listened to customer requests and concerns, making each client feel valued and understood.

Barista supervisor

Costa Coffee
Dublin 11, Finglas Clearwater Shopping Center
06.2022 - Current
  • Opened and closed store 5 days, completing clean down procedures and setting up and balancing till.
  • Improved daily operations by implementing improvement actions such as improvements and increase
  • Managed a team of 9 to facilitate the smooth day-to-day running of forming, shifts.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming, and latte art.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Built and nurtured customer loyalty by remembering personal preferences.

Co-Founder

Study in Dublin
Remote work
11.2021 - Current
  • Manage international students for English courses
  • Check for student visa and support
  • Helping students to find proper tuition, college, and field of studies.
  • Launched new, innovative projects based on customer demand.


Online Advertisement Specialist

Majorel
03.2022 - 05.2022
  • Deliver presentations to existing and prospective clients in order to win business and drive new revenue
  • Liaise between advertising and marketing teams and external clients
  • Plan, develop and create advertising campaigns
  • Solve issues using google analytics techniques.

Supervisor

Camile Thai Kitchen
11.2021 - 03.2022
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.

Supervisor

Kfc
Dublin, Westmoreland street
02.2022 - 11.2022
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Offered instruction, coaching, and motivation for enhanced team morale.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Built customer retention and satisfaction by delivering top-quality service.

Education

Certificate - Nail art

Jana Nail Ireland
Dublin
04.2023 - 04.2023

Business Administration

Ballsbridge College of Further Education
09.2019

Skills

  • Advanced Computer Knowledge
  • Online Student Consultations
  • Online Customer Experience
  • Written and verbal communication
  • Acrylic nails
  • Google Analytics, Support
  • Cash and card processing
  • Student education and training
  • Product sales optimization
  • Customer service expert
  • Pedicures
  • Customer education
  • Nail preparation
  • Gel nails

Languages

Turkish
Native
English
Fluent

Timeline

Nail technician

Cherrybloom Nail
04.2023 - Current

Certificate - Nail art

Jana Nail Ireland
04.2023 - 04.2023

Barista supervisor

Costa Coffee
06.2022 - Current

Online Advertisement Specialist

Majorel
03.2022 - 05.2022

Supervisor

Kfc
02.2022 - 11.2022

Co-Founder

Study in Dublin
11.2021 - Current

Supervisor

Camile Thai Kitchen
11.2021 - 03.2022

Business Administration

Ballsbridge College of Further Education
SULTAN DINIGUZEL