Sulamita Gomes De Melo
Dublin
Summary
Hardworking Waiter with 4 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
Work History
Waitress
Happy Out Donnybrook
Dublin
06.2023 - 10.2024
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons, answered questions about menu items and made recommendations.
Waitress
Grub Brunch Pub
Dublin
11.2023 - 04.2024
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Waitress
Saber com Sabor
São Paulo
09.2020 - 05.2022
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Plated meals according to recipes provided by head chef.
- Stored food items properly in accordance with health codes and sanitation standards.
Education
Bachelor of Arts - Logistics Management
IBGM
Brazil08-2013
Skills
- Customer Service
- Menu Recommendations
- Safe Food Handling
- Order Management
- Menu Memorization
- Dish preparation
- Guest Relations
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
Timeline
Waitress
Grub Brunch Pub
11.2023 - 04.2024
Waitress
Happy Out Donnybrook
06.2023 - 10.2024
Waitress
Saber com Sabor
09.2020 - 05.2022
Bachelor of Arts - Logistics Management
IBGM
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