Suelen Queiroz De França
Dublin
Summary
Dynamic administrative professional with a proven track record at Notre Dame Intermédica Saúde S/A, excelling in communication and organizational skills. Adept at managing high-volume calls and enhancing office efficiency. Passionate about delivering exceptional service and fostering positive interactions, while proficient in Microsoft Excel for effective data management.
Overview
8
8
years of professional experience
Work History
Childcare Provider
Hi5 childcare
Dublin
10.2025 - 01.2026
- Supervised children during playtime and organized engaging activities.
- Assisted with daily routines, including meals, naps, and personal hygiene.
- Ensured a safe and clean environment by maintaining toys and equipment.
- Encouraged positive social interactions among children through group activities.
- Collaborated with team members to create a nurturing childcare atmosphere.
Kitchen Staff
J D Wetherspoon PLC
Dublin
04.2024 - 07.2025
- Assisted with food preparation and cleaning tasks.
- Maintained hygiene and safety standards.
- Organized stock and supported smooth service.
Receptionist/Office Administrator
Notre Dame Intermédica Saúde S/A
São Paulo
09.2022 - 01.2024
- Managed front desk, greeted patients, and handled high-volume calls.
- Coordinated check-ins, room allocation, and hospital admissions.
- Processed payments and assisted with billing inquiries.
- Supported admin tasks including emails, documents, and spreadsheets.
Administrative Assistant/Receptionist
Sleep House Colchões e Acessórios LTDA
São Paulo
12.2020 - 08.2022
- Delivered customer service in stores and franchises.
- Handled calls, emails, and organized events.
- Processed invoices, managed mail, and maintained records.
- Updated spreadsheets and distributed supplies.
Administrative Assistant
ENEL BRASIL
São Paulo
02.2018 - 02.2020
- Supported daily office operations and document control.
- Answered calls, emails, and managed correspondence.
- Assisted with supplies, invoices, and meeting schedules.
- Used SAP (CRM/CCS) for data entry and basic reporting.
Education
Bachelor's degree - Psychology
Universidade Paulista - UNIP
São Paulo, SP06.2020
Higher diploma - High School
E.E. ProfInah Jacy de Castro Aguiar
São Paulo, SP12.2017
Futher Education - Human Resources
Etec Sapopemba - Extensão Stefan Zweig
São Paulo, SP12.2016
Skills
- Computer skills
- Communication skills
- Office experience
- Microsoft Excel
- Administrative experience
- Vacancy management
- Phone etiquette
- Organizational skills
- hospitality
- Time management
- Problem solving
- Emotional intelligence
Highest Level Of Education
Leaving Certificate
Languages
English
Advanced (C1)
C1
Spanish
Beginner
A1
Portuguese
Native
Native
Timeline
Childcare Provider
Hi5 childcare
10.2025 - 01.2026
Kitchen Staff
J D Wetherspoon PLC
04.2024 - 07.2025
Receptionist/Office Administrator
Notre Dame Intermédica Saúde S/A
09.2022 - 01.2024
Administrative Assistant/Receptionist
Sleep House Colchões e Acessórios LTDA
12.2020 - 08.2022
Administrative Assistant
ENEL BRASIL
02.2018 - 02.2020
Bachelor's degree - Psychology
Universidade Paulista - UNIP
Higher diploma - High School
E.E. ProfInah Jacy de Castro Aguiar
Futher Education - Human Resources
Etec Sapopemba - Extensão Stefan Zweig