Final-year Bachelor of Business (Honours) Marketing student at SETU with practical experience in digital marketing, content creation and customer-facing business operations. Experienced in creating social media graphics and short-form video using Canva and CapCut, as well as photography and visual content production. I have developed promotional content and campaigns at IOCSave while building strong communication, organisation and customer service skills. Creative, self-motivated and keen to apply my marketing and content skills within a design-led business.
Create and support digital marketing content across social media and promotional campaigns, using Canva, CapCut, Pexels and AI-assisted tools to produce graphics, short-form video and visual content. Developed promotional campaigns including Fee Friday, Myth vs Reality and pricing-focused content, while assisting with content planning and organisation through Asana.
Also provide customer support to business clients, handling queries and maintaining accurate customer and account information across internal systems. This role has developed my understanding of customer needs, digital communication, brand presentation and day-to-day business operations.
Provided customer service in a busy retail environment, assisting customers with queries and transactions while maintaining a professional and friendly approach. Responsible for operating the till, handling payments, restocking products and maintaining a clean and organised environment. Developed strong communication, customer service, time-management and problem-solving skills while working independently and as part of a team.
Experience using a Canon EOS R camera with 22mm and 50mm lenses, DJI Osmo Pocket 4 Pro and gimbal equipment for photography and video content creation. Comfortable capturing photos, short-form video and social media content with a focus on composition, framing and visual presentation.