STEWART PHOENIX
Dublin,Ireland
Summary
Accomplished key account manager with a track record of providing top-tier sales service and achieving budget control. Demonstrated negotiation skills foster profitable stakeholder relationships. Proactive in supporting teams in high-pressure, target-driven environments. Focused on driving business growth and enhancing corporate value through strategic initiatives.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work history
Key Account Manager
Dole Ireland Foodservice
Dublin, Ireland
05.2017 - 12.2025
- Management of a number national & key accounts
- Responsible for managing customer pricing profiles
- Grew sales in Total Produce food service by €2.5 million to date
- Responsible for margin management
- Oversee commercial tender proposals
- Point of contact and oversee the SLA for the customer accounts
- Part of a team responsible for new product development
- Introduced new categories and listings with key clients
- Successfully maintained margin expectations
- Secured long-term customer loyalty with excellent service and understanding of client needs.
Business Development Manager
Aryzta
Dublin , Ireland
12.2015 - 04.2017
- Management of key accounts
- Consistently achieved sales targets
- Grew sales in region by 20%
- Point of contact and oversee the SLA for the customer accounts
- Point of contact for a number of key clients
- Introduce new categories and listings with key clients
- Successfully maintained margin expectations
- Introduced new food & beverage concepts to key customers
- Secured new business opportunities by cultivating strong relationships with potential clients.
Key Account Manager
Compass Group
Dublin, Ireland
12.2013 - 11.2015
- Grew gross profit by 12%
- Full responsibility of the P&L with experience in forecasting budgets
- Point of contact and oversee the SLA for the account
- Point of contact for a number of key clients
- Grew average spend of Customer by 2%
- Management of client SLA
- Responsible for improving customer experience
- Overseen staffing restructure
- Improved bottom line by ensuring strict financial measures were in place
- Mobilized and took the lead of a €2 million refurbishment of a restaurant
- Successfully Implemented all marketing innovations
- Manage a team of 35 individuals on site
- Achieved Emerald grade in EIQA and am nominated as best of category across Ireland for 2014
- Developed multi-level contacts within key accounts to enhance communication channels.
Mobilization Specialist
Compass Group
07.2013 - 12.2013
- Mobilized and took the lead of the opening of major food outlets within my sector
- Oversaw all marketing promotions and communications
- Responsible for recruitment and training of staff
- Implemented all customer Loyalty programs
- Implemented & launched hospitality services across campus
- Successfully Implement HR polices on site
- Implemented company policies and ensured team are abiding by company principles
Field Sales & Marketing Specialist
ARAMARK
08.2009 - 07.2013
- Nominated as ARAMARK employee of the year
- Responsible for revenue growth strategy across estate of 60 accounts which exceeded €10 million annually
- Responsible for Business development & retention within sector along with business retention
- Identified business opportunities within sector
- Implemented ARAMARK/Bewleys Coffee Growth strategy for coffee sales and achieved target of €3 million annually
- Designed a promotional calendar for Coffee Promotions across 175 restaurants
- Developed a range of new food concepts and a brand for each food offer, while implementing product and pricing mix for each concept
- Designed a promotional calendar for food & beverage designed to increase revenue and implemented across 400 restaurants
- Responsible for business development within sector
- Implementation of marketing & promotional strategies
- Designed of all promotional material for my Sector
- Responsible for improving customer experience across sector
ARAMARK Graduate Manager
ARAMARK
09.2008 - 08.2009
- Worked for ARAMARK support services in order to gain a deep understanding of each function while carrying out specific projects and implementing new practises into each key site
- Implemented sales and marketing best practises in Guinness Storehouse, Diageo, UHG and Mary Immaculate College business units
- Successfully designed and implemented Promotions on and grew revenue by an average 5% in Mary Immaculate College
- Carried out primary and secondary research with customers and identified new opportunities within business units
- Analyze consumers behaviour
- Introduced new loyalty programmes each business unit
- Influence F.L.M to carry out future promotions
- Created Point of Sale material for promotions
- Assisted purchasing with introducing new lines into the business
- Location – ARAMARK Head Office & Various Key sites
Education
BA, HONS Degree - Marketing
Dublin Business School
Dublin Ireland 09.2011 - 05.2015
Diploma - Culinary Arts
TUD
Dublin Ireland 09.2002 - 05.2005
Timeline
Key Account Manager
Dole Ireland Foodservice
05.2017 - 12.2025
Business Development Manager
Aryzta
12.2015 - 04.2017
Key Account Manager
Compass Group
12.2013 - 11.2015
Mobilization Specialist
Compass Group
07.2013 - 12.2013
BA, HONS Degree - Marketing
Dublin Business School
09.2011 - 05.2015
Field Sales & Marketing Specialist
ARAMARK
08.2009 - 07.2013
ARAMARK Graduate Manager
ARAMARK
09.2008 - 08.2009
Diploma - Culinary Arts
TUD
09.2002 - 05.2005