Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bijina Panara George

Dublin

Summary

- Availability for full-time work
- Industry versatility (sales and dining)
- Relevant experience (cash handling, sales, and dining services)
- Key skills (customer service, efficiency, adaptability)
- Career goals (seeking a challenging position to drive success)

- Eligible to work in Ireland without employer sponsorship for 2 years

Overview

2
2
years of professional experience

Work History

Waitress Assistant

Hotel Paradise
Pathanamthitta
01.2022 - 02.2023

1. Greet and seat guests: Welcome guests, show them to their tables, and present them with menus.
2. Take orders: Listen attentively to guests' orders, ask clarifying questions, and input orders accurately into the POS system.
3. Serve food and drinks: Deliver dishes and beverages promptly, ensuring orders are correct and presentation meets standards.
4. Provide exceptional service: Anticipate guests' needs, refill drinks, and clear tables while maintaining a friendly and attentive demeanor.
5. Handle payments and transactions: Process payments, handle cash and credit card transactions, and operate the POS system efficiently.
6. Maintain table settings and cleanliness: Ensure tables are set, cleared, and sanitized, and the dining area remains tidy and organized.
7. Communicate with the kitchen and team: Collaborate with chefs, bartenders, and colleagues to ensure seamless service and resolve any issues promptly.
8. Know the menu and hotel offerings: Stay up-to-date on menu items, ingredients, and hotel services to answer guests' questions and make recommendations.
9. Handle guest requests and complaints: Address any concerns or special requests professionally and courteously.
10. Follow hotel policies and safety protocols: Adhere to hotel standards, safety procedures, and hygiene guidelines to ensure a safe and enjoyable dining experience.

Cashier Assistant

SB Supermarket
Andhra, India
07.2021 - 12.2021

1. Assist cashiers with scanning and bagging groceries
2. Handle customer transactions, including processing payments and counting change
3. Operate cash register and POS system
4. Scan items, weigh produce, and apply discounts or coupons
5. Assist with handling returns, exchanges, and refunds
6. Maintain accuracy and efficiency in processing transactions
7. Provide excellent customer service, answering questions and resolving issues
8. Assist with stocking shelves, facing merchandise, and maintaining store appearance
9. Help with price changes, markdowns, and inventory management
10. Collaborate with other departments, such as deli, bakery, and pharmacy
11. Maintain a clean and organized work area, including the cash wrap and surrounding aisles
12. Follow store policies and procedures, including those related to cash handling and customer data protection
13. Assist with training new cashiers and providing support to colleagues
14. Participate in store events, promotions, and sales initiatives
15. Perform other duties as assigned by the store manager or supervisor.

Education

Msc Interventional Cardiovascular Medicine -

University of Galway
Galway

Bsc Cardiac Care and Cardiovascular Technology -

PES Medical College
Andhra Pradesh

Higher Secondary -

Catholicate HSS
Pathanamthitta

Skills

  • Guest Relations Management
  • Customer Service
  • Safe Food Handling
  • Order Accuracy
  • Sales expertise
  • Item promotion
  • Performance Improvement
  • Sales Techniques
  • Supply Restocking
  • Order Management
  • Cash Handling
  • Team Collaboration
  • Critical Thinking
  • Food Running
  • Dining customer service
  • Handling Complaints
  • Check payment processing
  • Complex Problem-Solving
  • Greeting guests
  • Complaint resolution
  • Microsoft Word
  • Calm Under Pressure
  • Supervision and leadership

Timeline

Waitress Assistant

Hotel Paradise
01.2022 - 02.2023

Cashier Assistant

SB Supermarket
07.2021 - 12.2021

Msc Interventional Cardiovascular Medicine -

University of Galway

Bsc Cardiac Care and Cardiovascular Technology -

PES Medical College

Higher Secondary -

Catholicate HSS
Bijina Panara George