Stephen O’Connor
Cork City,County Cork
Summary
Accomplished logistics professional with a strong focus on results-oriented strategies and risk management. Expertise in AI and deep learning, material supplier management, and warehouse logistics management. Proficient in transportation and logistics planning, with a proven track record in logistics oversight and vendor relationship maintenance. Skilled in big data handling and Excel proficiency, complemented by a solid business understanding. A collaborative team player committed to optimizing supply chain efficiency.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Senior Analyst Material Planning
Dell
2019.01 - 2026.03
- Review and analyzed production plans, material constraints, inbound shipments, and inventory levels to ensure alignment with demand and operational readiness at 3PL.
- Directed 3PL operations to meet KPIs, driving FIFO inventory consumption and timely execution of production and shipping activities.
- Resolved issues related to material availability, supplier performance, logistics flows, and inventory discrepancies to minimize fulfilment disruptions.
- Managed and reported on sales order backlog, ensuring build plans and delivery schedules adhered to SLA requirements.
- Monitored material constraints and drove rapid corrective actions to prevent delays in manufacturing and customer order fulfilment.
- Supported International Field Sales, Order Fulfilment, and Sales Operations teams to enable on-time delivery within standard lead times.
- Collaborated closely with external Contract Manufacturers to align material availability, build schedules, and shipment commitments.
- Owned backlog management and build scheduling, including tactical EOQ execution to optimize inventory levels and production efficiency.
- Managed customer-facing escalations with urgency, clarity, and outcome-focused communication.
- Processed and maintained orders across SAP, GOV, and Supplynet platforms, ensuring accuracy and system alignment.
- Analise orders late to OSPGI dates, identified root causes, and implemented corrective actions to restore schedule adherence.
- Executed OSPGI date resets, PGI changes, and OSPGI date locks to maintain accurate production and shipping timelines.
- Led weekly internal backlog review calls and external ODM meetings, preparing slide decks and hosting discussions.
- Maintained daily SOX-compliant management of the Bounce-Back folder, ensuring timely and accurate processing to support customer satisfaction.
EMC Implant / Air Export Coordinator
Crane Worldwide Logistics
Carrigtohill, Cork
2014.07 - 2019.01
- Receive, review, and process export documentation.
- Process and follow customer instructions accurately.
- Creating Mawb/Hawbs.
- Customs Clearance.
- Arrange, book, and confirm space with Airlines/Trucking companies.
- Coordinating transfers between facilities.
- Accurate and timely billing.
- Tracing/tracking of shipments.
- E-mail communication.
- Completing daily reports (Daily Matrix, KPI Report, damages, pre-alerts).
- Pre alert scanning, sending pre-alerts along with a copy of documents.
- Query’s from EMC.
- Tracking shipments (Airlines, K&N web tool).
- Communication on telephone (EMC, Airlines, Trucking Companies).
- EMC VMI stocktaking in the warehouse & fulfilling orders for EMC.
- RMA’s tracking & booking deliveries & following up for POD’s.
DHL Global Forwarding
2011.03 - 2014.07
- E-mail communication.
- Completing daily reports (Select report, damages, pre-alerts).
- Invoice processing, creating all documentation for select business to all destinations.
- Pre alert scanning, sending pre-alerts along with a copy of documents.
- Query’s from EMC.
- Tracking shipments (SCI, DHL website, airlines, K&N webtool).
- Vendor checking on supplynet (destinations).
- Communication on telephone.
EMC Ireland
2009.08 - 2011.03
- I have been employed by EMC Ireland based in their Receiving / Shipping area.
- My duties included: Loading & offloading trucks.
- Manifesting of freight for distribution to their various hubs.
- Completing checklists & reports.
- Creating internal shipping invoices for courier shipments ex EMC to various customers.
Nippon Express
2007.01 - 2009.01
- I was employed by Nippon Express as an EMC Implant-based onsite in EMC.
- My duties included: I created all necessary paperwork / Commercial Invoices for various countries on behalf of EMC and ensuring these were Customs compliant.
- Worked with the planning department on a daily basis.
- I was involved in the EMC traffic team in EMC which included participating at all end-of-quarter activities & meetings.
- I was also solely responsible for the creation of the daily Airfreight and Road Freight export sheet, this also involved working closely with the planning dept and also various carriers not only based in EMC but also internationally.
- I also monitored all return shipments (RMAs), this involved updating the EMC Inventory department of all return shipments.
Kuehne-Nagel Logistics
Little Island
2005.01 - 2007.01
- I was based in the Little Island facility. Here we were controlling an MIT Centre on behalf of EMC Ireland.
- Also, I obtained my Airline Security Certificate and ensured all aspects of security were adhered to within the facility.
- I also held the position of Team Leader within K&N. This involved the following responsibilities: Creation of Load Lists / Distribution of freight for various modes of transport.
- Creation / Monitoring of daily warehouse/dispatch reports.
- Liaising with EMC on all Inbound / Outbound logistics along with interacting with various Freight Agents with regards to collections / on-time deliveries.
- Responsible for training of new / contract employees.
EMC Ireland
Ovens
2004.01 - 2005.01
- I was based in Ovens facility where my duties were as follows: Preparation of orders for export via Air and Road Freight.
- Packaging of all EMC products prior to dispatch.
- Liaised with planners with regards to the keying/processing of orders.
- Loading / manifesting freight for daily European trucking service.
Education
Secondary -
North Monastery CBS
Cork, Ireland 1999.01 - 2004.01
Skills
- logistical Results oriented approach
- Risk management tools
- AI and deep learning
- Material supplier management
- Warehouse logistics management
- Transportation and logistics planning
- Logistics oversight
- Results oriented approach
- Big data handling
- Vendor relationship maintenance
- Business understanding
- Team player
- Excel proficiency
Certification
Airline Security Certificate Category 1
Personal Information
- Hobbies: Hurling – Member of Delaney Rovers H&F club, Soccer – Club Secretary of Blackpool Celtic football Club
- Date of birth: 20/12/1986
- Nationality: Irish
- Marital status: Married
Custom Section
0860728397
References
Excellent references available upon request.
Accomplishments
Certificate of Achievement in Deploying AI for Impact and Innovation
10-Credit Award at NFQ Level 9
References
References available upon request.
Timeline
Senior Analyst Material Planning
Dell
2019.01 - 2026.03
EMC Implant / Air Export Coordinator
Crane Worldwide Logistics
2014.07 - 2019.01
DHL Global Forwarding
2011.03 - 2014.07
EMC Ireland
2009.08 - 2011.03
Nippon Express
2007.01 - 2009.01
Kuehne-Nagel Logistics
2005.01 - 2007.01
EMC Ireland
2004.01 - 2005.01
Secondary -
North Monastery CBS
1999.01 - 2004.01