Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Volunteer Work
References
Timeline
Generic

Stephanie Sayers

Kerry

Summary

I am a third year wildlife biologist looking to start my career as an environmental consultant and develop my skills learned through my university course. I have 4 years of experience in customer service, experience in training and grooming horses and have done volunteer work locally and in Kolkata. Passionate about improving the environment. Best described as highly organized, proactive, a team player, strong communicator, and collaborator with a passion for driving positive impact.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Customer Service Associate

Corrib Oil
Listowel, Ireland
06.2021 - 10.2022
  • Trained new hires on products and services, best practices and protocols.
  • Performed cashier duties, including handling money accurately and efficiently.
  • Processed orders quickly and accurately while adhering to company policies.
  • Prepared and cooked food.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Improved product knowledge on continuous basis to provide optimal service.
  • Greeted customers warmly upon entering the store or on phone call.
  • Stayed informed on new products being offered so that I could inform customers about them.
  • Educated customers on special pricing opportunities and company offerings.
  • Resolved customer complaints in a professional manner.

Counter Server

Superbites ltd
Abbeyfeale, Ireland
09.2019 - 10.2021
  • Maintained a clean, organized work station.
  • Provided exceptional customer service by responding to customer inquiries promptly and professionally.
  • Effectively multitasked within fast-paced environment.
  • Adhered to food service sanitation guidelines and standards.
  • Had extensive knowledge of the menu, pricing and deals.
  • Demonstrated flexibility and a willingness to work where needed, preparing and cooking food to order.
  • Opened and closed on my shifts.
  • Managed deliveries.
  • Managed large orders for events.
  • Trained new staff.

Fast Food Worker

Mama Mia
Listowel, Ireland
09.2018 - 09.2019
  • Processed transactions and cash handling.
  • Prepared and cooked food to order in a fast paced environment.
  • Maintained a clean, well stocked workplace.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.

Horse Groom

Ringwood Stud
Newcastlewest, Ireland
05.2018 - 09.2018
  • Performed general maintenance tasks such as painting fences, mucking out stalls.
  • Rendered aid to injured and sick horses and notified supervisors of additional care requirements.
  • Provided daily exercise for the horses including riding, lunging, turn out and hand walking.
  • Managed feeding schedules according to individual dietary requirements of each horse.
  • Attended competitions and shows as part of team duties when required.
  • Assisted with farrier visits, vaccinations and worming programmes.
  • Assisted in the covering of mares.
  • Lived on site working on call to assist with incoming clients.

Education

Bachelor of Science - Biological Chemical Science

University of Limerick
Limerick

Bachelor of Science - Wildlife Biology

Munster Technological University
Tralee

Skills

  • Customer Service
  • Organisation
  • Good time managememt
  • Excellent communication both written and verbal
  • Highly motivated and work from own initiative
  • Analytical thinking
  • Attention to detail
  • Ability to use own judgement and make decisions
  • ECDL, SPSS and QGIS computer skills
  • Excellent record keeping
  • Ability to cultivate trust and accountability within a team

Affiliations

  • Horseriding
  • Gardening
  • Reading
  • Self-care
  • Swimmimg

Accomplishments

  • Gaisce Award

Certification

  • Full driving license
  • ECDL certificate

Volunteer Work

  • Volunteered for the HOPE foundation in Kolkata
  • Volunteered at my local nursing home in Duagh

References

References available upon request.

Timeline

Front End Customer Service Associate

Corrib Oil
06.2021 - 10.2022

Counter Server

Superbites ltd
09.2019 - 10.2021

Fast Food Worker

Mama Mia
09.2018 - 09.2019

Horse Groom

Ringwood Stud
05.2018 - 09.2018

Bachelor of Science - Biological Chemical Science

University of Limerick

Bachelor of Science - Wildlife Biology

Munster Technological University
  • Full driving license
  • ECDL certificate
Stephanie Sayers