Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Price

Skibbereen

Summary

Dynamic VP & Senior Implementation Manager with a proven track record in client onboarding and cross-functional collaboration, successfully onboarding over 100 clients annually.

Overview

17
17
years of professional experience

Work History

VP & Senior Implementation Manager

J.P. Morgan Workplace Solutions (Previously Global Shares)
Clonakilty, Ireland
03.2023 - Current
  • Successfully onboarded over 100 new clients annually by leading project and team managers globally.
  • Collaborated with stakeholders across departments to drive internal projects to successful completion.
  • Partnered with sales team to ensure seamless client onboarding processes.
  • Served as escalation point for resolving client issues efficiently.
  • Created and maintained innovative processes to enhance operational workflows.

Senior Implementation Manager

Global Shares
Clonakilty, Ireland
01.2020 - 03.2023
  • Project Manager for the implementation of new clients.
  • Training new clients and colleagues to work with new and existing software.
  • Creating and maintaining project plans for new clients.

Implementation Manager

Global Shares
Clonakilty, Ireland
04.2019 - 01.2020
  • Led project implementation for client software solutions across multiple sectors.
  • Coordinated cross-functional teams to ensure timely delivery of services.
  • Facilitated training sessions for clients on system functionalities and best practices.

Implementation Analyst

Global Shares
Clonakilty, Ireland
07.2016 - 04.2019
  • Managed a portfolio of new companies being onboarded onto the system.
  • Collaborated with cross-functional teams to optimize system integration processes.
  • Facilitated training sessions for users on new software applications.
  • Coordinated project timelines and deliverables for implementation phases.
  • Monitored project progress and addressed potential issues proactively.

Business Development Specialist

Global Shares
Clonakilty, Ireland
09.2015 - 07.2016
  • Developed strategic partnerships to enhance market reach and brand visibility.
  • Conducted market research to identify new business opportunities and trends.
  • Collaborated with cross-functional teams to align product offerings with client needs.
  • Created presentations for prospective clients that showcased company capabilities and expertise.

Customer Service Officer

DEC International NSW Department of Education and Communities
05.2011 - 12.2012
  • Executed data entry using Tisims and Trim systems with high accuracy.
  • Met targets and deadlines consistently while maintaining precision.
  • Created and issued study offers for students pursuing education in Australia.
  • Liaised with clients via phone and email to address inquiries and provide support.
  • Updated all documents in TRIM electronic system to ensure current information.
  • Issued financial statements and generated invoices efficiently.
  • Collaborated within a team, providing assistance to other departments as needed.

Work experience

IDEA
02.2009 - 05.2009
  • Researching for marketing and advertising campaigns.
  • Working on tenders, attending meetings, brainstorming sessions, and preparing quotes and invoices.
  • I was involved in the national advertising campaign for Bord Bia’s “It’s Garden Time,” inviting clients to be included in the directory, and I worked with a client at their allotments stall at 'Bloom,' a gardening event held in Dublin every year.
  • I worked with a client at their allotment stall at 'Bloom,' a gardening event held in Dublin every year.

Education

Postgraduate diploma - Online Marketing and Advertising with Public Relations

Fitzwilliam Institute
Dublin
01.2009

Bachelor of Arts - Music with Irish and Geography

University College Cork
Cork
01.2008

Leaving Cert -

Mercy Heights
Skibbereen, Co. Cork
06-2004

Skills

  • Project management
  • Client onboarding
  • Process improvement
  • Stakeholder engagement
  • Software training
  • Operational strategy
  • Time management
  • Attention to detail
  • Strong analytic skills

References

Available on request

Timeline

VP & Senior Implementation Manager

J.P. Morgan Workplace Solutions (Previously Global Shares)
03.2023 - Current

Senior Implementation Manager

Global Shares
01.2020 - 03.2023

Implementation Manager

Global Shares
04.2019 - 01.2020

Implementation Analyst

Global Shares
07.2016 - 04.2019

Business Development Specialist

Global Shares
09.2015 - 07.2016

Customer Service Officer

DEC International NSW Department of Education and Communities
05.2011 - 12.2012

Work experience

IDEA
02.2009 - 05.2009

Postgraduate diploma - Online Marketing and Advertising with Public Relations

Fitzwilliam Institute

Bachelor of Arts - Music with Irish and Geography

University College Cork

Leaving Cert -

Mercy Heights

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