Stephanie Mallett
Parkland County
Summary
Motivated business professional bringing six years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel.
Overview
8
8
years of professional experience
Work History
Coordinator
Balsom Communications
07.2023 - Current
- Developed and maintained communication channels for team members to promote collaboration and clarity in project goals.
- Utilized social media channels to engage potential attendees and generate interest.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Managed social media accounts by curating content that aligns with brand identity.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
Freelancer
Duffield R.E.A
07.2018 - Current
- Collaborated with clients to define project requirements and deliverables.
- Optimized websites and mobile applications to achieve maximum performance.
- Designed and implemented new features and enhancements to improve existing applications.
- Utilized writing, editing, and proofreading skills to produce engaging and error-free content.
- Crafted SEO-friendly content for websites to increase organic traffic.
- Utilized feedback from clients and colleagues to improve content quality.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
Owner/Operator
Hyperspace Comics & Games Ltd
03.2017 - 04.2023
- Managed day-to-day business operations.
- Communicated professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Served as principal stakeholder over organization's complete operations.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior service to customers.
- Trained and motivated employees to perform daily business functions.
Education
Copy Editing And Proofreading
University of Calgary
Calgary, AB06.2023
Skills
- Approachable and Outgoing
- Operations Management
- Customer Communications
- Adaptable and Flexible
- Payment Collection
- Attention to Detail
- Self-Motivated
- Web Page Creation and Editing
- Reading Comprehension
- Social Media Oversight
- Content Creation
- Copy Editing & Proof Reading
Timeline
Coordinator
Balsom Communications
07.2023 - Current
Freelancer
Duffield R.E.A
07.2018 - Current
Owner/Operator
Hyperspace Comics & Games Ltd
03.2017 - 04.2023
Copy Editing And Proofreading
University of Calgary
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