Hi, I’m
Stephanie Hug
Western Europe CSAM Leader
Killarney,KY
Summary
With a visionary spirit, I've steered dynamic sales teams for over 14 years, revolutionizing enterprise sales strategies and driving substantial business growth. I specialize in storage software, containerization, social media marketing, consultative sales, and strategic account management. My forte lies in cultivating strong bonds with C-suite executives, delivering impactful solutions that yield tangible results. Fueled by a fervent dedication to innovation, collaboration, and diversity.
Overview
18
years of professional experience
2
Languages
1970
years of post-secondary education
Work History
Twilio
Strategic Account Executive - EMEA Enterprise sales
2024.04 - Current (2 education.years_Label & 2 education.months_Label)
Job overview
- Consistently achieved 130% of quota quarter over quarter
- Secured $3.6M in enterprise contracts within six months
- Partnered with 50+ enterprise clients to design tailored solutions, boosting satisfaction by 25%
- Conducted market analysis and drove engagement strategies to capture whitespace opportunities
IBM
Digital Sales Specialist - Storage Software & Automation
2022.05 - 2024.04 (1 education.year_Label & 11 education.months_Label)
Job overview
- Achieved 715% of H1 2024 quota, closing $33M in enterprise contracts
- Articulated ROI-driven business cases for cloud adoption
- Guided enterprise clients through strategic transformation initiatives
WIX
Customer Care Expert - DACH Market, Advanced Tech Troubleshooter & New Hire Coach
2021.04 - 2022.04 (1 education.year_Label)
Job overview
- Provided advanced technical troubleshooting for the DACH market, resolving complex issues and achieving a 95% customer satisfaction rate
- Managed and resolved over 500 customer support tickets per month, ensuring timely follow-ups and comprehensive solutions
- Designed and delivered onboarding programs for new hires, enhancing team efficiency and reducing average response time by 35%
- Led process improvements that streamlined technical support operations and elevated the customer experience
SAPC
1st & 2nd Line Sales Manager
2019.04 - 2021.04 (2 education.years_Label)
Job overview
- Managed a team of 2 x 1st Line Sales Managers, 10 Account Executives and 5 SDRs
- Increased team productivity by 24% and sales performance by 160% YoY
- Led workshops inspired by Tony Robbins' leadership principles, enhancing team performance
Becton & Dickinson
B2B Med-Tech Sales
2018.01 - 2019.03 (1 education.year_Label & 2 education.months_Label)
Job overview
- Generated $2M in revenue through strategic account management
AC Care
1st & 2nd Line Sales Manager
2010.02 - 2017.12 (7 education.years_Label & 10 education.months_Label)
Job overview
- Managed a sales team of 10 professionals and operational staff of 115
- Achieved 30% annual growth and improved operational efficiencies by 22%
Tony Robbins Leadership Workshops
Leadership Development
2014.01 - 2015.01 (1 education.year_Label)
Job overview
- Conducted motivational workshops on sales excellence and leadership development, applying Tony Robbins' principles to drive team performance and personal growth
- Workshops focused on Mindset Mastery, Peak Performance Strategies, Emotional Intelligence, Goal Setting and Achievement
Senicur
Founder and CEO
2007.01 - 2010.01 (3 education.years_Label)
Job overview
- Built and led a team of 10 Customer Care Experts, 5 Sales Representatives, and 88 healthcare workers
- Developed and executed the go-to-market strategy for the company, ensuring rapid growth and market penetration
- Oversaw all aspects of leadership, including coaching, mentoring, and team development
- Successfully sold the company to Acutitas Care in February 2010
Education
University of East LondonLondon
MBA from International Business Management
1 2023 - 1 2025
University Overview
Completed the Executive MBA program with distinction.
CCI Mannheim
Bachelor's from Human Resource Management
2011.01 - 1 2013
Skills
Sales Leadership
Team Management
Strategic Account Planning
Execution
Consultative Sales
ROI-focused Business Case Development
High-value Negotiations
Cloud-Based Enterprise Applications
Digital Transformation Initiatives
Value-based selling
Deal closing
Customer satisfaction
Sales presentations
Languages
German
English
Timeline
Strategic Account Executive - EMEA Enterprise sales
Twilio
2024.04 - Current (2 education.years_Label & 2 education.months_Label)
Digital Sales Specialist - Storage Software & Automation
IBM
2022.05 - 2024.04 (1 education.year_Label & 11 education.months_Label)
Customer Care Expert - DACH Market, Advanced Tech Troubleshooter & New Hire Coach
WIX
2021.04 - 2022.04 (1 education.year_Label)
1st & 2nd Line Sales Manager
SAPC
2019.04 - 2021.04 (2 education.years_Label)
B2B Med-Tech Sales
Becton & Dickinson
2018.01 - 2019.03 (1 education.year_Label & 2 education.months_Label)
Leadership Development
Tony Robbins Leadership Workshops
2014.01 - 2015.01 (1 education.year_Label)
CCI Mannheim
Bachelor's from Human Resource Management
2011.01 - 1 2013
1st & 2nd Line Sales Manager
AC Care
2010.02 - 2017.12 (7 education.years_Label & 10 education.months_Label)
Founder and CEO
Senicur
2007.01 - 2010.01 (3 education.years_Label)
University of East London
MBA from International Business Management
1 2023 - 1 2025
Leadership Development
Tony Robbins Leadership Workshops, 01/01/14 - 12/31/15, Mindset Mastery, Peak Performance Strategies, Emotional Intelligence, Goal Setting and Achievement
Awards
- IBM Entrepreneur Award, 2023, Recognized for exceptional performance and innovative sales strategies in the cloud applications sector
- Blue Core Coach (IBM), Selected as a mentor and coach for new sales representatives, demonstrating leadership and knowledge transfer skills
- MVP Award (SAPC), 2020, Awarded for outstanding sales performance and team leadership, exceeding targets by a significant margin
Leadership Development
Tony Robbins Leadership Workshops, 01/01/14 - 12/31/15, Mindset Mastery, Peak Performance Strategies, Emotional Intelligence, Goal Setting and Achievement