Stephanie Hudgins
Ft Worth
Summary
Experienced with patient care coordination and health management plan implementation. Utilizes expertise to enhance patient outcomes and support multidisciplinary team efforts. Track record of effective patient advocacy and clear communication.
Knowledgeable Nurse Care Manager with solid background in coordinating patient care and implementing health management plans. Proven track record in improving patient outcomes and collaborating with multidisciplinary teams. Demonstrated expertise in patient advocacy and effective communication.
Professional healthcare manager with comprehensive experience in patient care coordination and medical case management. Strong focus on team collaboration and achieving results, ensuring reliable support and adaptability to changing needs. Skilled in patient assessment, care planning, and resource allocation, while demonstrating empathy, leadership, and effective communication. Prepared to make significant impact in improving patient outcomes and operational efficiency in healthcare setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Skilled Inpatient Care Coordinator
Home and Community
02.2024 - Current
- Streamlined patient care processes by implementing standardized protocols.
- Communicated vital patient information for seamless transitions between care settings.
- Engaged patients in discussions to tailor treatment options to individual preferences.
- Implemented innovative strategies to overcome challenges in patient engagement.
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reduced hospital readmission rates by coordinating effective post-discharge care plans.
- Collaborated with social services to connect patients with resources for housing, nutrition, and financial assistance, improving their overall wellbeing.
- Developed and maintained strong relationships with patients and their families, providing emotional support and health education.
Medical Surgical Registered Nurse
JPS Hospital
01.2023 - 02.2024
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Performed comprehensive physical assessments on newly admitted patients to establish baseline data for ongoing care planning.
- Demonstrated commitment to professional development through ongoing participation in continuing education opportunities, staying current with best practices in medical-surgical nursing.
- Provided compassionate emotional support to patients and families during challenging health experiences.
- Collaborated with interdisciplinary healthcare team to optimize care quality and continuity for medical-surgical patients.
- Advocated for patient needs within the healthcare team to ensure appropriate resources were allocated for optimal recovery outcomes.
- Conducted patient and family teaching sessions on discharge planning, postoperative care, and health maintenance to promote successful transitions to home or other care settings.
- Recognized early warning signs of deteriorating patient conditions, initiating rapid response measures to prevent further complications or emergencies.
- Managed complex medication regimens for multiple patients simultaneously while ensuring accuracy in administration and timely delivery of prescribed treatments.
- Educated patients on disease processes, treatment options, self-care techniques, and medications to promote informed decision making.
- Managed caseload of 5-6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Utilized Epic to document data related to patient care such as medications, interventions and patient responses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Medical Surgical Registered Nurse
Advantis
07.2022 - 11.2022
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Performed comprehensive physical assessments on newly admitted patients to establish baseline data for ongoing care planning.
- Demonstrated commitment to professional development through ongoing participation in continuing education opportunities, staying current with best practices in medical-surgical nursing.
- Provided compassionate emotional support to patients and families during challenging health experiences.
- Collaborated with interdisciplinary healthcare team to optimize care quality and continuity for medical-surgical patients.
- Conducted patient and family teaching sessions on discharge planning, postoperative care, and health maintenance to promote successful transitions to home or other care settings.
- Managed caseload of 5-6patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
Medical Surgical Registered Nurse
HealthTrust Workforce Solutions
01.2022 - 04.2023
- Conducted comprehensive patient assessments, gathering relevant health histories and identifying nursing diagnoses to inform individualized care plans.
- Educated patients and families on postoperative care, fostering understanding of recovery processes and promoting adherence to treatment plans.
- Administered medications and treatments using infusion pumps, monitoring patient responses to therapies and adjusting care plans as necessary.
- Applied appropriate wound care dressings and management techniques to promote healing and prevent infection.
- Collaborated with interdisciplinary teams to develop and implement effective care strategies, enhancing patient outcomes through coordinated efforts.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of 5-6 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
- Administered blood products and monitored vital signs to address immediate concerns.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
RN Senior Care Manager/Team Lead
Centene, Superior Health Services
12.2016 - 12.2021
- Provided patient education on managing health conditions and post-discharge care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Maintained thorough documentation of all care management activities to ensure compliance with regulatory standards and facilitate interdisciplinary collaboration.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Spearheaded and implemented new projects to expand scope of engagement.
- Reviews member data to identify trends and improve operating performance and quality care in accordance with state and federal regulations
Director of Healthcare Services
Interim HealthCare
11.2015 - 12.2016
- Spearheaded successful marketing campaigns to increase brand recognition and attract new patients to the facility.
- Developed strategic partnerships with community organizations, improving access to healthcare resources.
- Promoted a culture of safety and accountability within the organization through comprehensive risk management strategies.
- Improved patient care quality by implementing innovative healthcare programs and initiatives.
- Increased staff efficiency by providing ongoing professional development and training opportunities.
- Developed interdisciplinary teams focused on providing comprehensive patient-centered care to maximize outcomes.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Managed and recorded facility maintenance and upkeep budget.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Bachelor of Science - Nursing
Texas Tech University
Lubbock, TX08-2010
Associate of Applied Science - Nursing
Odessa College
Odessa, TX05-2008
Associate of Science - Health Information Technology
Midland College
Midland, TX05-2006
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Multidisciplinary team collaboration
- Healthcare operations
- Goal setting
- Quality assurance
- Multitasking and organization
Certification
- Basic Life Support
- Advanced Cardiovascular Life Support
Qualifications Summary
- Proven ability to manage difficult patients and high-crisis situations by employing nursing processes in alignment with customized care plans.
- Expert in utilizing Epic systems and demonstrating proficiency in OASIS, HEDIS methodologies, and MCO Case Management, while navigating complex healthcare systems and upholding highest standards of care and compliance.
- Recognized as reliable New Hire Preceptor with track record of facilitating seamless transitions and fostering skill development within the team.
- Articulate communicator; excel in fostering trusted relationships and discussing patient condition updates with patients, families, doctors, and physicians at all levels.
- RUG Certified; skilled in collaborating with multidisciplinary teams to ensure efficient care delivery by assessing, planning, and implementing comprehensive healthcare strategies.
Timeline
Skilled Inpatient Care Coordinator
Home and Community
02.2024 - Current
Medical Surgical Registered Nurse
JPS Hospital
01.2023 - 02.2024
Medical Surgical Registered Nurse
Advantis
07.2022 - 11.2022
Medical Surgical Registered Nurse
HealthTrust Workforce Solutions
01.2022 - 04.2023
RN Senior Care Manager/Team Lead
Centene, Superior Health Services
12.2016 - 12.2021
Director of Healthcare Services
Interim HealthCare
11.2015 - 12.2016
Bachelor of Science - Nursing
Texas Tech University
Associate of Applied Science - Nursing
Odessa College
Associate of Science - Health Information Technology
Midland College
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