Stephanie Farrell
Newcastle,Co Dublin
Summary
Experienced management coordinator with international experience. Background in Global Business and Spanish. Strong communication skills and business management skills. Highly competent in all aspects of advertising and digital media marketing. Excelling in project management and executing management systems throughout the international corporate environment. Customer-focused project manager with experience in business management and development. Reliable individual skilled in building positive relationships through excellent communication and negotiation abilities. Plans and prioritises well to achieve project objectives. Leads by example to motivate staff.
Overview
19
19
years of professional experience
Work history
International Programme Manager
Rockbrook International
Dublin
06.2011 - Current
- Working on a variety of international projects taking into consideration the needs, wants and alignment of the organisation's stakeholders.
- Overseeing financial budgets; developing key marketing strategies online to recruit new clients, agents, schools, youth groups from abroad.
- Working on shaping the company's long-term strategies abroad and developing new programmes and student recruitment abroad.
- Marketing and promoting Rockbrook International as one of the leading English Language Academies.
- Attending International fairs abroad to recruit new clients, constantly adhering to the company's core brand values and USP's.
- Cultivating relationships with community groups, project stakeholders and funding sources, maximising programme outreach.
- Identifying gaps in programme, initiating extra activities and management interventions.
- Managing host family recruitment campaigns through social and print media and email marketing.
- GDPR compliancy regarding all aspects of company especially Garda Vetting of staff and host families.
Director
Spanish With Steph
Dublin
09.2019 - Current
- Owner of a Spanish Language Academy.
- Formulated business plans to increase growth and minimise cost for company.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Teaching and organising classes and educational seminars for children and adults interested in learning Spanish.
Senior Coordinator
Rockbrook International
Dublin
05.2006 - 05.2011
- PA duties to the Director of Operations.
- Efficiently dealt with queries, admissions, invoicing, visa applications, updating policies, marketing, web administration and payments to host families and schools.
- Daily organisation of the overall company efficiently and professionally.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Resolving all conflict issues promptly and diplomatically.
Logistics Supply Chain Coordinator
Decathlon, Spain
Madrid
11.2004 - 03.2006
- PA Supply Chain Director.
- Forecasting and stock allocation duties to stores throughout Spain.
- Liaised with customers and other departments to plan timely transportation of goods.
- Coordinated dispatching of transport vehicles distributing goods across Spain.
- Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
Education
Bachelor of Arts: Honours - Global Business and Spanish
Dublin City University (DCU
Skills
- Business development
- Contract management
- Customer service
- Operations management
- Contract negotiation
- Daily operations
- Communication skills
- Multilingual
- Social media marketing
- Time management
- Leadership
- Programme development
Interests
Drama, Running, Pilates, Traveling.
Languages
English
Native
Spanish
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Director
Spanish With Steph
09.2019 - Current
International Programme Manager
Rockbrook International
06.2011 - Current
Senior Coordinator
Rockbrook International
05.2006 - 05.2011
Logistics Supply Chain Coordinator
Decathlon, Spain
11.2004 - 03.2006
Bachelor of Arts: Honours - Global Business and Spanish
Dublin City University (DCU
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