Stephanie Cormican
Galway,Ireland
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Experience working in busy work environments and dealing with customers.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Waitress
Galway Bay Hotel
Galway, Ireland
2022.04 - 2026.01
- Worked as a waitress in a busy hotel in my local area.
- I worked in areas such as breakfast, weddings, functions and in the cafe part of the hotel.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Received complaints and offered remedial action to help improve customer experiences.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Physiotherapy Clinic Receptionist
International Pelvic Physiotherapy Management
Galway, Ireland
2021.07 - 2025.12
- I worked as a receptionist in a busy Physiotherapy Clinic.
- I gained excellent experience liaising with both the Physiotherapists and Patients.
- Handled all incoming calls professionally, addressing patient queries efficiently.
- Assisted with administrative tasks for improved clinic organisation.
- Facilitated payment procedures, ensuring timely transactions.
- Checked-in patients upon arrival; managed waiting list during peak times.
- Kept accurate records of patient details, upholding data integrity.
- Distributed relevant information about the clinic's services, promoting awareness.
- Scheduled patient appointments using Cliniko booking system.
Retail Assistant
Primark
Galway, Ireland
2021.11 - 2022.01
- Worked in Primark for the busy Christmas season as a retail assistant.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Delivered excellent customer service by answering queries and providing product information.
- Handled transactions, maintaining accurate till records.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Assisted in stock replenishment to maintain store appearance.
- Maintained clean shop floor, promoting a welcoming environment.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Education
Leaving Certificate -
Yeats College
Galway 09/2022 - 06/2024
Bachelor of Science - Physiotherapy
ATU Letterkenny
DonegalSkills
- Resilient under pressure
- Customer Service
- Payment Processing
- Multidisciplinary teamwork
- Hospitality-Focused mindset
- Upselling
- Positive and approachable
- Health and safety awareness
- Front-Of-House (FOH) procedures
- Exceptional time management
Accomplishments
All Ireland Gaelic Football Medal
Taekwondo World Silver Medalist
Languages
English
Native
Irish
Fluent
Certification
First Aid Training
Manual Handling Training
Pitch Side First Aid Training
Affiliations
- I am very active and really enjoy playing Gaelic Football and Camogie
Timeline
Waitress
Galway Bay Hotel
2022.04 - 2026.01
Retail Assistant
Primark
2021.11 - 2022.01
Physiotherapy Clinic Receptionist
International Pelvic Physiotherapy Management
2021.07 - 2025.12
Leaving Certificate -
Yeats College
09/2022 - 06/2024
Bachelor of Science - Physiotherapy
ATU Letterkenny