Stella Begliomini
Dublin
Summary
Experienced medical clinic administrator with expertise in patient appointment scheduling and management, private health insurance claims processing, and front-of-house service. Demonstrates strict adherence to patient confidentiality and GDPR compliance while efficiently handling payment processing and cash transactions. Skilled in medical correspondence, results letters, stakeholder relationship management, and proficient in using CRM and administrative software such as Meditech. Known for exceptional attention to detail and organisational skills. Aims to leverage extensive administrative experience to enhance clinic operations and patient satisfaction.
Overview
4
4
years of professional experience
Work history
Medical Administrator / Patient Services Executive
Beacon Hospital
Sandyford, Dublin
2026.05 - 2026.02
- Act as a primary point of contact, welcoming and assisting patients on arrival and managing inquiries from patients, consultants, and clinical teams.
- Responsible for booking and managing clinic appointments and procedure schedules with a strong focus on accuracy and efficient clinic flow.
- Process patient payments accurately, handling cash, card transactions, and providing receipts.
- Prepare and issue clinic correspondence, liaising with consultants and teams to ensure timely follow-up (utilising template systems for efficiency).
- Submit claims to private health insurers and diligently follow up on any queries or outstanding documentation.
- Maintain strict patient confidentiality at all times, ensuring full compliance with GDPR and hospital data protection protocols in a highly regulated setting.
- Maintain detailed electronic patient records, ensuring data integrity and adherence to internal processes.
Branch Manager / Spa Manager
Dublin Nails & Edvard & Pink
South Dublin
2023.10 - 2026.05
- Managed all daily operations, staff, stock, and customer experience in a high-traffic service environment.
- Demonstrated excellence in customer service, team coordination, and operational efficiency, consistently meeting performance and revenue targets.
Senior Account Manager
Verve - The Live Agency
Dublin
2022.09 - 2023.10
- Managed end-to-end campaign delivery, coordinating complex logistics, supplier relationships, timelines, and budgets for national clients.
- Developed strong skills in stakeholder management, precise documentation, and KPI-focused reporting.
- Relevant for coordination & client service skills
Education
BA (Hons) - Advertising, Marketing & Creative Studies
Mackenzie Presbyterian University
BrazilLeaving Certificate Equivalent - International Qualification
Skills
- Medical Clinic Administration
- Patient Appointment Scheduling & Management
- Private Health Insurance Claims Processing
- Patient Liaison & Front-of-House Service
- Strict Patient Confidentiality & GDPR Compliance
- Payment Processing & Cash Handling
- Medical Correspondence & Results Letters
- Stakeholder & Relationship Management
- Attention to Detail & Organisational Skills
- CRM & Administrative Software (Meditech)
Education & Certifications
English (fluent)
Portuguese (native)
Timeline
Medical Administrator / Patient Services Executive
Beacon Hospital
2026.05 - 2026.02
Branch Manager / Spa Manager
Dublin Nails & Edvard & Pink
2023.10 - 2026.05
Senior Account Manager
Verve - The Live Agency
2022.09 - 2023.10
Leaving Certificate Equivalent - International Qualification
BA (Hons) - Advertising, Marketing & Creative Studies
Mackenzie Presbyterian University