STEHPIN JOBY KATTOOR
Citywest,Ireland
Summary
Dynamic professional with a solid foundation in critical thinking and problem-solving. Exceptional interpersonal and communication skills enhance collaboration and effectiveness. Strong time management and adaptability foster positivity in challenging environments. Committed to leveraging these competencies to drive success and achieve growth.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Health care assistant
The Residence Citywest
Citywest, Ireland
2025.08 - Current
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Provided emotional support to patients and their families during difficult times.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Assisted in patient care, improved comfort and well-being.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
- Safely escorted patients during medical appointments and hospital visits.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Safely and securely transported patients using hoists and wheelchairs.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Actively developed professional healthcare competencies through regular training.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Kept patient environments clean and neat following optimum hygiene standards.
crew member
Mc Donald’s
Sharjah, united arab emirates
2022.05 - 2023.05
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Supported management in administrative tasks enhancing operational efficiency.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Participated in regular stock takes helping manage supplies efficiently.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Managed inventory levels for efficient operations during peak hours.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Prepared food and beverages within target timeframes.
- Ran orders from kitchen to dining areas.
- Shared product knowledge to answer customer questions and make suggestions.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Worked fast and accurately to meet customer needs and service goals.
- Checked completed orders for accuracy, quality and presentation.
- Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
- Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
Education
Bachelor in Tourism Studies -
JPM College
Kattappana 2010.01 - 2013.01
QQI Level 5 Health Care Support Course - Health care
B&B Nursing LTD
Ireland 2025.08 - 2026.04
Skills
- Critical Thinking
- Patience
- Active listening
- Interpersonal and communication skills
- Time management
- Positivity
- Adaptability
- Problem solving skills
- Mental Alertness
- Keen observation skills
LANGUAGE
English: Intermediate
Advanced
Malayalam: Advanced
Fluent
Hindi
Intermediate
Custom
IRL Residence Permit Number :R3817383, Personal Public Permit Service Card Number :0101779EB
DECLARATION
I, Certify that all the Information given above is correct. If appointed, I agree to abide by the rules and regulations of the organization.
PERSONAL INFORMATION
- Sex: Male
- Date of Birth: 1991-06-22
- Marital Status: Married
- Nationality: Indian
Timeline
Health care assistant
The Residence Citywest
2025.08 - Current
QQI Level 5 Health Care Support Course - Health care
B&B Nursing LTD
2025.08 - 2026.04
crew member
Mc Donald’s
2022.05 - 2023.05
Bachelor in Tourism Studies -
JPM College
2010.01 - 2013.01