Stefan Ionut Ciuca
Waterford
Summary
Dynamic Area Supervisor at Gold Rush Casinos with a proven track record in compliance oversight and team leadership. Expert in staff training and performance management, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and communication, driving successful outcomes in fast-paced environments.
Skilled Area Supervisor offering record of success. Motivational leader and analytical problem solver with a driven and resilient approach. Proficient in departmental practices and needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area Supervisor
Gold Rush Casinos
Tramore
06.2015 - Current
- Supervised daily operations to ensure compliance with gaming regulations and standards.
- Coordinated staff schedules to optimize coverage across multiple gaming locations.
- Trained and mentored team members on customer service best practices and procedures.
- Facilitated communication between management and staff to address operational challenges.
- Monitored employee performance, providing feedback and coaching as needed.
- Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
Manager Take Away
Andy’s Take Away
Waterford
12.2013 - 06.2016
- Managed daily operations to ensure efficient service delivery.
- Supervised staff training to enhance customer service skills.
- Maintained inventory levels to support food preparation needs.
- Resolved customer complaints to improve overall satisfaction.
Shop Assistant
WalkIn shoes store
Galati
04.2012 - 08.2013
- Assisted customers in selecting footwear based on style and comfort preferences.
- Maintained an organized sales floor by restocking merchandise and arranging displays.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Some College (No Degree) - Banking And Finance
Danubius University
Galati, RomaniaSkills
- Compliance oversight
- Staff scheduling
- Employee training
- Performance management
- Team leadership
- Problem solving
- Communication skills
- Budget administration
- Cash handling
Languages
Romanian
First Language
French
Elementary (A2)
A2
English
Proficient (C2)
C2
Certification
- Waiter and Bartender certification
- Driving lessons
Affiliations
- Swimming
- Gym
- Football
- Travel
Timeline
Area Supervisor
Gold Rush Casinos
06.2015 - Current
Manager Take Away
Andy’s Take Away
12.2013 - 06.2016
Shop Assistant
WalkIn shoes store
04.2012 - 08.2013
Some College (No Degree) - Banking And Finance
Danubius University