Sruthy Sreenivasan
Celbridge
Summary
Results-driven IT professional with a solid background in networking and cloud environments. Proficient in designing and managing robust network infrastructure, I am eager to leverage my technical expertise to excel in a networking and cloud role. Motivated by a passion for staying up to date with emerging trends, I am committed to contributing to the success of an organization in this dynamic and evolving field. Possessing excellent problem-solving and communication skills, I am ready to take on new challenges and drive innovation in the realm of networking and cloud technologies.
Overview
8
8
years of professional experience
Work History
Associate III – Cloud Infrastructure
UST Global
01.2021 - 03.2023
- Installed and configured hardware devices such as Citrix SDWAN 110 and 210, as well as L3 network switches, in customer branch offices as part of infrastructure migration to the cloud
- Conducted daily health checks on network and server infrastructure in the data centre
- Escalated and followed up with technical teams and specific application teams on high-priority trouble tickets
- Utilized the Everest ITSM ticketing tool to perform incident and change management
- Updated network status and monitored and responded to infrastructure notifications
- Coordinated with field engineers for the installation and integration of network devices
- Identified, troubleshooted, and maintained multiple networking devices, including Citrix SDWAN and L2/L3 network switches
- Achieved high-level monitoring, 100% SLA adherence, and prompt anomaly alerts to relevant teams.
System Expert
Value Point Systems Pvt. Ltd
08.2018 - 10.2019
- Installed, configured, and maintained operating systems and system software
- Configured and arranged assets for new hires as part of Day 1 allocation
- Configured and installed RSA
- Collected assets and cleared dues for resigned employees and deducted lost assets from employee’s full and final settlement
- Worked on tickets to resolve end user queries on a daily basis using the tool called ServiceNow
- Resolved the network related issues by providing console access to the network team for troubleshooting
- Worked on project works for office build-out projects and arranged all the necessary network and other initial requirements as per the plan.
Jr. System Administrator (Trainee)
S0ften Technologies
06.2017 - 06.2018
- Responsible for maintaining LAN networking and performing OS installations
- Administered Windows server networks, including managing domains, roles, and services
- Proficient in Active Directory, group policy management, DNS, and DHCP
- Experienced in configuring and troubleshooting Windows Server Roles and features
- Skilled in the installation and management of Active Directory and Domain Controllers
- Possess basic knowledge of TCP/IP, network topologies, and firewalls.
Operation Associate
First Advantage Private Limited
12.2014 - 03.2017
- Implemented a rigorous background verification process that involved thorough screening of candidate’s work history, college degrees, academic certificates, and legal records to ensure accuracy and reliability.
Education
Bachelor Of Engineering - Computer Science
Visveswaraya Technological University, Belgaum Karnataka, India
06.2014
Skills
- Cloud: Amazon AWS
- Operating System: Windows, Linux, Windows Server 2012
- SDWAN: Citrix 110 ,210
- Virtualization: VM Ware, Virtual Box, Citrix
- Tools: ICINGA, ITSM tools, ServiceNow, Cisco Packet Tracer, Microsoft O365
References
References available upon request
Timeline
Associate III – Cloud Infrastructure
UST Global
01.2021 - 03.2023
System Expert
Value Point Systems Pvt. Ltd
08.2018 - 10.2019
Jr. System Administrator (Trainee)
S0ften Technologies
06.2017 - 06.2018
Operation Associate
First Advantage Private Limited
12.2014 - 03.2017
Bachelor Of Engineering - Computer Science
Visveswaraya Technological University, Belgaum Karnataka, India
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