Srishti Khurana
Dublin
Summary
Committed to ensuring customer satisfaction by providing exceptional service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Customer Assistant
Marks And Spencer
07.2022 - 12.2023
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Coordinated with other departments to resolve any issues affecting the customer experience.
Customer Service Assistant
H&M Store
12.2020 - 06.2022
- Assisting customers with their inquiries, providing product information, and offering assistance with purchases.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Collaborated with team members to improve overall customer experience and boost company reputation.
Education
Master of Science - Cloud Computing
National College of Ireland
Dublin, Ireland 01.2024 - Current
Bachelor of Science - Computer Science
AKG Engineering College
Delhi, India 08.2016 - 09.2020
Skills
Customer Assistance
Timeline
Master of Science - Cloud Computing
National College of Ireland
01.2024 - Current
Customer Assistant
Marks And Spencer
07.2022 - 12.2023
Customer Service Assistant
H&M Store
12.2020 - 06.2022
Bachelor of Science - Computer Science
AKG Engineering College
08.2016 - 09.2020
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