Sreelekshmy PM
Newbridge
Summary
Dedicated professional with 7+ years of experience as an interlocutor, soft skill trainer and anchor, demonstrating strong communication and organizational skills. Enthusiastic about transitioning into the administrative field, eager to contribute to team efficiency and office operations. Highly adaptable, detail-oriented, and committed to supporting business objectives through effective administrative support.
Overview
9
9
years of professional experience
Work History
OET Interlocuter (Part-time)
Planet EDU Pvt Ltd
09.2017 - 12.2022
- Role-Playing: Acting as patient, relative, or caregiver according to scenario.
- Initiating the Conversation: Starting role-play and setting context.
- Maintaining Flow: Encouraging natural conversation and keeping it within time limits.
- Adhering to Script: Following role-play guidelines without deviation.
- Providing Prompts: Offering prompts if candidate struggles, without leading them.
- Ensuring Fairness: Treating all candidates consistently and neutrally.
- Facilitating Assessment: Creating an environment that allows candidates to demonstrate their communication skills effectively for assessment purposes.
IELTS Anchor (Part-time)
Planet EDU Pvt Ltd
03.2015 - 09.2017
- Conducting Interview: Guiding speaking test, including introducing tasks and giving instructions.
- Maintaining Timing: Ensuring test runs within prescribed time limits for each part.
- Assessing Performance: Evaluating candidate’s speaking abilities based on fluency, coherence, vocabulary, grammar, and pronunciation.
- Ensuring Objectivity: Remaining impartial and consistent with all candidates, following standardized testing procedures.
- Providing Feedback: Taking notes and providing a fair, accurate assessment without offering feedback to candidate.
- Managing the Environment: Creating a calm and professional atmosphere conducive to candidate’s best performance.
Soft Skill Trainer (full-time)
Yams Carrier Pvt Ltd
01.2014 - 03.2015
- Developing Communication Skills: Teaching spoken and written English to improve participants' language proficiency.
- Enhancing Soft Skills: Focusing on essential soft skills like public speaking, active listening, presentation skills, and interpersonal communication.
- Assessing Progress: Evaluating participants' improvements through assessments, feedback, and personalized coaching.
- Encouraging Confidence: Building learners’ confidence in using English effectively in professional and social settings.
Education
Masters, MBA in Tourism And Travel Studies -
01.2017
Post Graduate Diploma in Aviation And Hospitality -
01.2013
Graduation, Bachelor of Business Administration -
01.2012
Skills
- Communication Skills
- Active Listening
- Time Management
- Professionalism and Objectivity
- Attention to Detail
Personal Information
- Eligibility to work in Ireland : Yes
- Residence Type : Permanent
- Nationality: Indian
- Date of Birth: 08/23/1991
- Languages known : English, Hindi, Malayalam
Extracurricular Activities
- Participated in Kerala Environment Congress - 2011
- Participated in Management Seminar conducted by Institute of Management of Kerala
- Active participation in National Services Scheme
Hobbies and Interests
Decoupage | Travelling | Gardening | Anchoring | Classical | Dance
Timeline
OET Interlocuter (Part-time) - Planet EDU Pvt Ltd
09.2017 - 12.2022
IELTS Anchor (Part-time) - Planet EDU Pvt Ltd
03.2015 - 09.2017
Soft Skill Trainer (full-time) - Yams Carrier Pvt Ltd
01.2014 - 03.2015
Kerala Institute of Tourism And Travel Studies, University of Kerala - Masters, MBA in Tourism And Travel Studies,
Frankfinn Institute of Air Hostess Training, ICM UK - Post Graduate Diploma in Aviation And Hospitality,
University Institute of Technology, University of Kerala - Graduation, Bachelor of Business Administration,
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