Sophie Garnett
Dublin
Summary
Offering strong interpersonal and organisational skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in both retail and office roles.
Overview
5
5
years of professional experience
Work history
Sales assistant
Dunnes Stores
Donaghmede
2022.08 - Current
- Used strong communication to deliver detailed product information clearly to customers.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Built strong relationships with regular customers for repeat business.
- Improved customer service by efficiently handling queries and complaints.
- Managed till operations smoothly, reducing waiting time for customers.
- Operated cash registers with accuracy and processed cash and card transactions.
Pharmacy sales assistant
Hickey’s Pharmacy
Coolock, Dublin
2022.05 - 2022.08
- Handled cash transactions accurately, enhancing the store's reputation for reliability.
- Processed sales quickly and efficiently, minimising wait times for customers.
- Checked expiry dates of medicines regularly; ensured only safe products available for sale.
- Navigated complex computer systems effectively to process prescriptions quickly.
- Utilised strong interpersonal skills when communicating with customers about sensitive health issues.
- Organised pharmaceutical displays to attract potential customers' attention.
- Performed end of day balancing procedures on tills accurately without discrepancies.
Sales assistant
Centra
Greendale, Kilbarrack
2021.08 - 2022.05
- Trained new staff members, fostering a supportive working environment.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Managed till operations smoothly, reducing waiting time for customers.
- Performed end and start of day balancing procedures on tills accurately without discrepancies.
Education
Leaving Certificate -
Pobalscoil Neasain
Baldoyle, Dublin 08/2015 - 05/2021
Skills
- Retail software proficiency
- Outstanding customer service
- Time efficiency
- Cash handling
- Visual merchandising
- Returns processing
- Product knowledge
- Microsoft office skills
Relevant experience
I did my 4th year work experience in O’Reilly Transport, North Wall from September 2018 to May 2019 once a week, where I assisted as a receptionist and administrator. During my time there i developed strong organisational and administrative skills. I gained experience using office software, managing and filing documents, answering phone calls and emails and maintaining accurate records. I learned the importance of professionalism, teamwork, communication and time management in a busy workplace. This experience helped me improve my confidence, attention to detail and ability to work efficiently both independently and as part of a team.
References
References available upon request.
Timeline
Sales assistant
Dunnes Stores
2022.08 - Current
Pharmacy sales assistant
Hickey’s Pharmacy
2022.05 - 2022.08
Sales assistant
Centra
2021.08 - 2022.05
Leaving Certificate -
Pobalscoil Neasain
08/2015 - 05/2021