Sophie Eglington

Principal Duties:

• Maintained company standards with regular quality checks.
• Executed promotional strategies at store level, improving product visibility.
• Ensured cleanliness, resulting in an improved health and safety record.
• Liaised between management and staff for better transparency and trust-building.
• Handled customer complaints, leading to higher satisfaction levels.
• Maintained inventory levels, reducing instances of out-of-stock items significantly.
• Ensured customer satisfaction by providing top-quality coffee and beverages.

Reference: Conor Ennis

+353(87)9540380

Principal Duties:

· To guarantee excellent service and efficiency, manage and guide a group of servers, bartenders, and support personnel.

· Respond to complaints, answer questions from visitors, and make sure every client receives timely, courteous service.

· Oversee front-of-house activities to guarantee a smooth service flow, even during busy times.

· To enhance performance and uphold service excellence, employees should be trained, inspired, and developed.

· Work together with the bar and kitchen staff to guarantee prompt delivery of meals and drinks.

· Uphold a high standard of order and cleanliness in the dining area.

· Put operational procedures into place to boost productivity and cut down on wait times while preserving a good environment.

· To guarantee that appropriate supply levels are maintained, keep an eye on inventory and help with ordering.

· To guarantee the highest level of guest pleasure, precisely handle walk-ins, reservations, and large group activities.

Reference: Sinead Costello (Owner)

+353(86)3854366

• Developed SEO strategies for enhanced website visibility.
• Enhanced brand awareness through the implementation of innovative digital marketing tactics.
• Regularly updated company website content for improved SEO ranking.
• Participated in team meetings for planning new marketing initiatives, contributing fresh ideas and perspectives.