Sophie Clausen
Sausalito
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales techniques and customer service approaches, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets and maintain strong brand policies.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sézane
06.2024 - 09.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately managed POS transactions, assisted customers with returns, exchanges and damaged merchandise.
- Organized racks, folded merchandise and consistently restocked shelves to maintain store visual appeal, engage customers, and highlight specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Swim Teacher
Jewish Community Center of San Francisco
10.2022 - 09.2023
- Instructing children aged 0.5-11 on swim technique and facilitated swim team training
- Teaching pre-swim team levels and preparing them for competitive swim
- Assist with pool maintenance and additional chores
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
- Focused on individualized attention for each student in order to pinpoint areas needing improvement or further development.
- Underwent CPR training prior to beginning for a comprehensive safety training
Retail Sales Associate
Ted Allen's Jewellery
06.2021 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Efficiently processed customer transactions with POS systems as well as returns and exchanges.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns around merchandise.
- Assisted customers with custom design inquiries, facilitated collaborations with goldsmith and various members of the team.
Education
Bachelor of Arts - Political Science
Trinity College Dublin
Dublin, Ireland05-2027
High School Diploma -
The Bay School of San Francisco
San Francisco05-2023
Skills
- Customer engagement
- Teamwork and collaboration
- Time management
- Problem-solving skills
- POS system operation
- Dependable and timely
- Fast learner
- Adaptable to different situations
Languages
Spanish
Intermediate (B1)
Timeline
Sales Associate
Sézane
06.2024 - 09.2024
Swim Teacher
Jewish Community Center of San Francisco
10.2022 - 09.2023
Retail Sales Associate
Ted Allen's Jewellery
06.2021 - 09.2021
Bachelor of Arts - Political Science
Trinity College Dublin
High School Diploma -
The Bay School of San Francisco
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