Bed and breakfast operator
- Handled customer complaints calmly and professionally to maintain hotel reputation.
- Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.
- Prepared rooms for new guests while ensuring impeccable cleanliness and quality standards.
- Handled guest check-in procedures with warmth and professionalism, offering advice on facilities and local attractions.
- Prepared and served continental breakfasts to guests, meeting strict dietary requirements as needed.