Sophia Bensalah
Dublin
Summary
Results-driven professional skilled in customer engagement and satisfaction. Delivers outstanding service by leveraging strong communication and product expertise while consistently achieving sales targets through upselling opportunities. Experienced in various customer-facing and administrative roles, demonstrating effective interpersonal skills and a commitment to client satisfaction. Focused on supporting team objectives and enhancing project outcomes through collaborative leadership.
Overview
2
2
Languages
3
3
years of professional experience
Work History
JD SPORT
Salesforce
Paris , France
2025.02 - 2026.01
- Consistently achieved or surpassed sales targets.
- Listened intently to customers to identify upselling opportunities.
- Built exceptional customer satisfaction by delivering friendly service.
- Responded to client enquiries promptly, providing detailed product information and addressing concerns.
Accounting Firm
Acountant
Paris , France
2024.04 - 2024.07
- Assisted in preparing financial statements, including profit and loss accounts, budgets, cash flows, and variance analysis.
- Posted journal and ledger entries, prepared financial statements and reports and closed books.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Dental office assistant
Assistant
Paris , France
2023.03 - 2024.03
- Assisted dentist during a variety of treatment procedures, maintaining patient comfort throughout.
- Prepared patients for dental procedures and treatment.
- Maintained clean, sterile and positive environment to optimise patient comfort and safety.
- Stocked and prepared examination and treatment rooms, setting up required instruments, tools and equipment.
Education
Higher National Diploma - Bachelor PGE
EMLV
Paris 2026-01
NVQ Level 1 - Bachelors financial and economics
ESG FINANCE
Paris2025-01
Certificate of Higher Education - BAC Physic Maths
Bachelard high school
Paris 2023-01
Skills
- Sales strategy
- Sales strategies
- Customer service
- Patient interaction
- Financial analysis
- Data analysis
- Microsoft Excel
- Team collaboration
Languages
French
Proficient
C2
English
Upper Intermediate
B2
Interests
- I enjoy travelling and discovering new cultures, as it allows me to broaden my perspective and improve my English I am also interested in finance and business, particularly banking and entrepreneurship In my free time, I enjoy spending ti
Timeline
JD SPORT
Salesforce
2025.02 - 2026.01
Accounting Firm
Acountant
2024.04 - 2024.07
Dental office assistant
Assistant
2023.03 - 2024.03
Higher National Diploma - Bachelor PGE
EMLV
NVQ Level 1 - Bachelors financial and economics
ESG FINANCE
Certificate of Higher Education - BAC Physic Maths
Bachelard high school