Sonjona Sharmacharya
DUBLIN
Summary
Professional Sales Consultant with a proven track record, specializing in analytical problem-solving and client-centric approaches. Expert in sales consultation and negotiation, significantly enhancing operational efficiency and customer satisfaction. Skilled in strategic planning and team collaboration, adept at driving profitability and fostering stakeholder confidence through effective presentation skills.
Overview
3
3
years of professional experience
Work History
Senior Sales Executive
Qtech Software
Mumbai
07.2022 - 11.2024
- Analyzed specific client needs, and consulted personalized solutions for operational efficiency improvement.
- Worked closely with product development and customer support teams for seamless onboarding.
- Resolved complex client issues through effective communication and problem-solving, enhancing customer satisfaction and retention.
- Delivered presentations and demonstrations of Travel ERP systems to stakeholders, fostering confidence and adoption.
- Negotiated contracts with clients while maintaining profitability goals.
- Represented at trade shows, conferences, and other events to promote products or services.
Assistant Sales Manager
Etrav Tech Ltd
Mumbai
07.2021 - 07.2023
- Supported sales manager in developing and implementing sales strategies to increase market share.
- Managed daily administrative tasks to ensure the sales team's operations run smoothly.
- Developed and maintained relationships with key clients to ensure repeat business.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
Masters - Tourism And Travel Management
University of Mumbai
Mumbai, India07-2021
Bachelor of Arts - Sociology
University of Mumbai
Mumbai, India07-2019
MBA - Business Management
Dublin Business School
Dublin, IrelandSkills
- Analytical Problem Solving
- Sales Consultation
- Presentation And Public Speaking
- Negotiation expertise
- Client-Centric Approach
- Strategic Planning
- Team Collaboration
- Proficiency in MS -Office Tools
Timeline
Senior Sales Executive
Qtech Software
07.2022 - 11.2024
Assistant Sales Manager
Etrav Tech Ltd
07.2021 - 07.2023
Masters - Tourism And Travel Management
University of Mumbai
Bachelor of Arts - Sociology
University of Mumbai
MBA - Business Management
Dublin Business School
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