Sohaib Hamid
Dublin,Ireland
Summary
Reliable and customer focused professional with experience in hospitality,retail, reception and customer service.Strong communication, teamwork and problem solving skills with the ability to thrive in fast paced environments.Dedicated to delivering excellent service and contributing positively to every workplace.
Overview
8
8
years of post-secondary education
7
7
years of professional experience
Work history
Retail manager
Servaid pharmacy
Lahore, Pakistan
2019.02 - 2021.01
- Developed strong relationships with suppliers,resulting in improved product availability.
- Conducted regular performance reviews,fostering a culture of continuous improvement amongst team members.
- Ensured smooth running of daily operations with efficient resource allocation.
- Streamlined checkout procedures,enhancing customer experience during peak shopping periods.
Retail assistant
Mario Souvenirs
Amsterdam, Holland
2021.03 - 2021.10
- Processed cash payments and sales transactions to ensure accurate financial records.
- Resolved customer complaints,ensuring satisfaction and repeat business.
- Rotated stock regularly to minimise expired or outdated inventory.
- Delivered excellent customer service by answering queries and providing product information.
- Organised product displays to improve customer interaction and shopping experience.
- Ensured visual merchandising standards with regular display updates.
Receptionist
Leonardo Hotel
Amsterdam, Holland
2022.01 - 2022.12
- Welcomed guests and provided excellent customer service.
- Managed check-ins,check-outs,bookings and guest enquiries.
- Handled phone calls,emails and customer requests professionally.
- Managed credit card payments at check-in time and made sure that all the bills were clear at the time of check-outs.
- Worked effectively as part of a team to achieve daily goals.
Barista
BuonGiorno Espressobar
Amsterdam, Holland
2023.02 - 2024.04
- Upheld excellent relationships with regular clients fostering loyalty.
- Maintained cleanliness of the cafe area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Assisted in inventory control measures for effective stock management.
- Worked efficiently with team members during busy period.
Chef
Burger & Shakes
Amsterdam, Holland
2024.06 - 2025.10
- Prepared and cooked fast food items including smash burgers,loaded fries and hot dogs.
- Prepared sauces,ingredients and maintained food quality standards.
- Managed food preparation,stock refilling and kitchen organisation before opening and after closing.
- Operated payment systems, took customer orders and provided good customer service.
- Followed hygiene,safety and cleanliness standards in the kitchen.
Cashier
Jumbo Grocery Store
Amsterdam, Holland
2026.01 - 2026.06
- Handled cash transactions,card payments and customer checkouts.
- Provided friendly customer service and assisted with customer inquiries.
- Managed product scanning,receipts and accurate payment processing.
- Restocked shelves and maintained an organized store environment.
- Supported daily store operations and worked effectively with team members.
Education
Secondary School - Science
Laurel Bank Public School
Lahore 2013.04 - 2015.08
Intermediate - I.com
Punjab Group Of Colleges
Lahore 2015.09 - 2017.08
Bachelor of Business Administration -
University Of Central Punjab
Lahore 2017.09 - 2021.02
Skills
- Strategic Planning
- Team Leadership & Staff Management
- Sales and Retail Operations
- Purchasing & Supplier Management
- Stock Control & Inventory Management
- Cash Handling & Payment Processing
- Customer Service & Customer Relationship Management
- Problem Solving & Decision Making
- Time Management & Ability to Work Under Pressure
- Communication & Interpersonal Skills
- Food Preparation & Hygiene Standards
Timeline
Cashier
Jumbo Grocery Store
2026.01 - 2026.06
Chef
Burger & Shakes
2024.06 - 2025.10
Barista
BuonGiorno Espressobar
2023.02 - 2024.04
Receptionist
Leonardo Hotel
2022.01 - 2022.12
Retail assistant
Mario Souvenirs
2021.03 - 2021.10
Retail manager
Servaid pharmacy
2019.02 - 2021.01
Bachelor of Business Administration -
University Of Central Punjab
2017.09 - 2021.02
Intermediate - I.com
Punjab Group Of Colleges
2015.09 - 2017.08
Secondary School - Science
Laurel Bank Public School
2013.04 - 2015.08