SNEHA TEKRIWAL
KOLKATA
Summary
With 2.5 years of experience in Salesforce Administration and Development, I am a results-driven professional. I have a strong proficiency in designing, developing, and managing Salesforce applications using Apex, Visualforce, and Lightning Web Components (LWC). My expertise lies in Salesforce Lightning, enabling me to create dynamic and responsive user interfaces that enhance user engagement. Along with my effective business communication abilities and strong interpersonal skills, I excel at collaborating seamlessly with stakeholders. Troubleshooting and optimizing Salesforce solutions to improve efficiency and ensure compliance with business requirements are also areas of my expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Software Engineer
Capgemini
09.2022 - Current
- Developed the PTC CRM System to streamline customer complaint and inquiry management, integrated with the global IA Quality complaint system (COMET).
- Created and managed Salesforce components, including custom fields, objects, and automated workflows using Salesforce Flows.
Wrote and tested Apex code to implement advanced business logic, enhancing system functionality and performance. - Designed and optimized user interfaces using Visualforce and Lightning Web Components (LWC).
- Leveraged Salesforce Service Cloud functionalities to improve customer service processes and ensure compliance with GxP regulatory requirements.
Web Developer Intern
Techmihirnaik
07.2021 - 10.2021
- Led a team of 40+ members, ensuring project accuracy, timely delivery, and high-quality outputs for live projects.
- Enhanced user experience by optimizing web applications for responsiveness, user-friendliness, and seamless functionality .
- Delegated tasks effectively and provided strategic guidance across all project phases, fostering a collaborative and efficient work environment.
Education
BACHELOR OF TECHNOLOGY - Electronic and Communication
BENGAL COLLEGE OF ENGINEERING AND TECHNOLOGY
Durgapur, West Bengal06-2022
Skills
- Proficient in Lightning Web Components
- Web Markup Skills
- SDLC Methodology Expertise
- Skilled in Utilizing JavaScript Frameworks
- Comprehensive Unit Testing
- Experience with Salesforce Lightning
- Forcecom Implementation
- Database Query Proficiency
- Strong Organizational
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Associate
- Salesforce Certified Data Cloud
- Salesforce Certified AI Associate
- Agile Certification (Coursera)
Timeline
Software Engineer
Capgemini
09.2022 - Current
Web Developer Intern
Techmihirnaik
07.2021 - 10.2021
BACHELOR OF TECHNOLOGY - Electronic and Communication
BENGAL COLLEGE OF ENGINEERING AND TECHNOLOGY
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